Customer Ratings & Reviews

These wireless headphones are the first that I've purchased that typically function as wireless headphones should. They aren't directional, they don't frequently drop off and the sound quality is pretty good (as long as they are pushed all the way into your ears). In addition, they are much more comfortable to wear than the Apple version. My only complaint is that sometimes I only get sound through the right earphone. I tried all the trouble-shooting tips I found online but can't seem to determine the cause other than it typically happens when the battery is a little low. Even though the batter is not drained, charging then rebooting seems to help. This problem may simply be specific to my pair and not a design flaw common to all units. Just thought I'd mention here in case any other users had the same issue. Overall, I'd rate them better than average.

Great sound, good distance working away from phone, comfortable fit, nice look, love the charging case!

I love these earbuds!!! Super comfortable. Great fit to wear for running. Amazing sound quality. Would definitely recommend

To all my fellow BestBuy consumers: This product review will be an in-depth review from my own personal experiences with this product, and will cover more than just this specific products specifications. There are a few specific nuances pertaining to this product, and I will explain them to you from my own personal experiences while using this product myself. Also a “pros & cons” summation for anyone who is possibly skeptical of this product, and for any consumer that is looking for a new outstanding pair of “Truly-Wireless” Headphones/Ear-Phones. This “Product Review” is of the “Powerbeats Pro” Totally-Wireless earphones. In which these particular earphones are the newest member of the “BEATS by Dr. Dre” family. The “PowerBeats Pro” BEATS Totally-Wireless Earphones/Headphones. (This specific type of earphones technology is the latest/newest trend in personal audio technology. The “Totally-Wireless” Era of type of earphones/headphones is here!...) The “PowerBeats Pro” Totally-Wireless earphones have been specifically designed to fill the void in a very demanding niche. (This niche of this product encompasses the very demanding extreme sports, running, working out, yard work, any type of job that requires a lot of activity, jobs that require you to be seated (ex. Sitting at a desk) for the majority of the day and basically encompasses just about anything you could think of, and almost every type of activity EXCEPT SWIMMING & SUBMERGING ONESELF WATER. (However, these “Powerbeats Pro” Totally Wireless earphones are built to withstand large amounts of water. I myself am unfortunately an extremely heavily sweating man and it literally looks like I fell in a pool after running 3-miles. I only mentioned this because I have never had any problems or minor issues whatsoever!...) The BEATS “Powerbeats Pro” Totally Wireless earphones have very easy to understand self-explanatory instructions for setting up these earphones. Bluetooth Pairing is simple, and the instructions to pair these BEATS Totally-Wireless earphones are displayed on the roof of the inside of the earphones charging/housing box. The sound quality is outstanding as well as being quite surprising due to the size of the earphones. Also these earphones have an unintentional feature of the noise canceling variety. (Which is a bonus!) The function/control buttons on the “Powerbeats Pro” are easily located, easily manipulated and work flawlessly. (The instructions will brief you on this topic if necessary. I however pretty much was able to figure out what each of the buttons were used for & how they are used.) These earphones pair easily with my iPhone 8+. Siri is also pretty much self explanatory as any other Bluetooth earphones. (Therefore if your looking for a new set of Totally-Wireless/Truly-Wireless earphones for whatever reason I would definitely recommend these “Powerbeats Pro” Totally-Wireless earphones, because they are absolutely outstanding!!!!) ****Also they are currently on sale at BestBuy, and have been for the past week or so!...

I have to give a 4 star because they don't work well with my non-iphone... Every once in a while they lose connection. The signal is actually better with the Powerbeats3 along with the listening time and sound.

Sound good don’t be falling out ur ears as well great buds

Yes. In all ways. Comfortable. amazing sound, long battery life. I use it in the gym daily

Sound is great, no lagging. I don’t sometimes have minor connection issues when running outside. Battery is great for what I need it for. I have these connected to a Google phone, but they definitely are more feature packed when connected to my IPad.

Solid headphones. Good sound and durability. I still feel like they are over priced but solid none the less.

These are amazing headphones for anybody who listens to music often and for anyone who works out or listens to music while running. They have no issues staying in my ear, and they fit very well. They look really good, and it has a great battery life. I use them every day for a few hours and I don't need to recharge the charging case more than once a week, so expect great battery life, especially compared to Airpods. They pair just the same as Airpods, quickly, and effortlessly, and they connect and turn on as soon as you open the case and put them in your ear. No fussing with bluetooth settings, which is a huge bonus for me as an iPhone user. They are a bit expensive, but definitely worth it if you are going to be using these everyday.

Battery has long life. Sound is really good. Volume can be controlled via buttons on earphones (no need to pull out phone). Most secure and comfortable of all the wireless ear buds... I’ve tried them all but kept only these.

I originally bought a pair of air-pods for my commute in and out of the city on the train, and also the gym. While the air-pods have exceptional sound quality, they did not stay seated in my ears properly (I have slightly larger than average ears). This being said, I went back to BestBuy a few days later and returned the air-pods for these OUTSTANDING Beats. I was nervous because my past experience with beats wasn't the greatest, but as they are teamed with Apple to work seamlessly with Apple devices I decided to give them a go, and WOW. These headphones are the real deal. Great for the audiophile that wants the freedom to move around and not feel like your going to lose an ear-bud, or crash into something with those giant over-the-ear headphones.

I bought these for several reasons: I have mostly Apple products, so they would have seamless integration; the advertised long battery life; the true wireless experience; and the advertised sound quality. I had never been a fan of Beats products, so I bought these out of a lot of hesitation. Working at Target in the early 2010s, I saw a lot of defective Beats headphones returned. A LOT. Now that Apple owns Beats and has done a lot of work to improve them, I thought I would give them a shot. These Powerbeats Pro sound and feel amazing. I forget that I am wearing them most of the time. I wear them for most of the day without putting them back in the case, and I rarely get a low battery notification. That said, the battery in the case is rather small and I'm constantly having to plug it in.

I bought my PowerBeats Pros as Christmas gift to myself and I absolutely love them! Easy to connect. The sound quality is great. They fit comfortably and secure. I use them daily.

Good fit, especially with the smaller in-ear pieces, and a good battery life compliment the decent sound quality.

Good sound and good looking earphones. The case is nice and it’s not too big or bulky. They stay out on my ears without hurting. The earbuds are comfortable as well. Good for using while doing activities.

*Primary use is gym and talking on the phone* I had the powerbeats3 (before Apple bought Beats) and they were the best workout and general use headphones i ever had. I was incredibly mad when they finally called it quits on me and the earpiece broke leaving me to get a new pair of headphones. So what was next? another pair of Powerbeats3 (apple as manufacturer) or try out these new Powerbeats Pro? Well, I'm screwed as an android user either way because both are made by Apple and preloaded with Apple software. I decided to go with the Powerbeats and let the complaints begin! First, you can buy Sony MX3's & Bose QC35's on sale for just as much if not maybe $20-$30 more than these (dont try and call me out on this because these prices were up last week on the BestBuy website). Though i wouldn't use those headphones at the gym, some people do, and when you compare tech and price point these fall incredibly short. Also worth pointing out those headphones carry a 15+ hour battery life. Second, whatever software is loaded wreaked, and continues to wreak, havoc on the streaming of my videos on my Galaxy s10+. Specifically this interferes with YouTube constantly. Regardless of the features, such as pausing the video when you take off one of the earpieces, this buffers and pauses the video constantly with no interference from me (the user). Third, as many people have complained, the charging case, while incredibly useful (when it works) is bulky and the earpieces don't always charge. Mine are less than a year old and i have had earpiece charging issues for the past 2 months. I went to the website, followed troubleshooting (cleaning, unpair, ect) and nope! still have issues charging. The light on the case used to light up when the pieces were in and charging (even if it was not plugged in) but now it doesnt. All that being said, i use these mostly for the gym and talking on the phone. People can hear me and the earpieces stay on about 98% of the time when working out. So when they work, they are great for what i bought them for, but now they are not reliable. AVOID - Just another unjustified, overpriced, Apple product programmed to die so you can spend more money. When these kick off i am going somewhere else.

I’ve had three versions of airpods and with minimal movement they fall out… These are a game changer. Sound quality is great AND they stay in. I ran my first 5k with these headphones. Caught them on sale too so definitely worth the price

I have been using these headphones for quite some time now. They have excellent sound quality. I love the easy to use volume feature and song pause/playback, and my favorite part is using Siri. I use these for my daily run and they have never fallen out of my ears once. I also get extremely sweaty, have ran in pouring rain, and have not had any issues whatsoever when wet. Because I do my runs and walks alone and am female, I love the fact that if I feel unsafe at any time, I can activate Siri with my voice to call my spouse or emergency services without having to waste time trying to call on my watch-and that feature has never failed me once and the audio is crystal clear. That peace of mind alone makes these five stars for me!

Excellent sound, battery, comfort. Recommended, fast charge.