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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1016 Showing 20,301-20,320 of 29,925 reviews
  • Rated 3 out of 5 stars

    Eh. Bluetooth connection SUCKS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own an iPhone 8 and go to the gym every morning. Out of the 6 days, I have issues with either the left or right ear buds not connecting to the iPhone Bluetooth 4 days. I spend at least 5 Minutes trying to sync both up to my iPhone. They are good afterwards and the sound quality is great but for $200, I hate having connection issues on a daily basis

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pro beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and easy to use. ………………………………………

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we’re all allowed back in the gym again, this is a great pair of headphones to have. No cord to get in the way, easy to pair, good sound. The only downside is it’s easy to not align the headphone in the charger, so you have to pay attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have gadget for all needs. Listen it your favorite tunes or hands free talking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I chose these earphones. I was skeptical but my worries were laid to rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ones very good for workout doesn’t move at all and the price was not bad either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gym gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best work out Bluetooth headsets. Light and confortables for long workout days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones. Fit and stay snug in your ear and the sound in excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my husband for Christmas and he is very happy with them. The order was received without a problem. The set up and pairing with his iphone was a breeze. He said the sound quality is very good. Overall, angreat purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the volume is loud enough. They stay on without falling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These headphones are AMAZING!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and quality of these headphones are amazing! Not only that, I got them on sale for $90 off. The Best Buy Team member who pointed these out to me was excellent and I wish that I had gotten his name for this review. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear phones I have ever owned. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound quality. love the fit, easy to pair

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product and useless warranty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these 8 months ago for use at work so I could listen to music or audio from videos. I thought paying extra for a good name would be wise. I was wrong. Less than five months after purchase the right earbud went completely dead. It shows a full charge when connected but no sound comes out of it. I was very unhappy to have a failure this soon but I continued to use the left earbud when I had to listen to audio from a video. Obviously the sound quality was poor but it got the job done for the few times I used it any more. I went to use the earbud today and now the left one has also died. That makes 8 months since purchase and both earbuds have completely failed. I tried them with my work laptop as well as with my phone, and nothing. I definitely won't be buying these again. Now to make matters worse. I contacted Apple for warranty and was told I had to go through BestBuy. I went to the BestBuy store where I purchased them, with all the original paperwork and the box they came in, and was told I would have to deal with Apple! Apparently the claimed 1 year warranty is useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about 4 weeks ago and already having issues with connecting and only 1 working at a time even after resetting. Last pair I got it took 2 years before the same issue’s. Disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great workout companion

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for fitness enthusiast within Apple ecosystem. The sound is at par with Airpods pro and features everything the Airpods pro offers. It nicely pairs and switches to all the Apple devices based on use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality and sounds amazing great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down best earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and quality!! Great for working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound. Use these strictly for the gym. Fit perfect in ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earplugs for the active person.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my pro beats. However, sometimes I lose connection but the battery life is awesome.

    I would recommend this to a friend