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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1041 Showing 20,801-20,820 of 29,925 reviews
  • Rated 5 out of 5 stars

    Awesome wireless head set

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is way better then the Apple air pods. It’s sports rated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got the Beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they fit. Great for exercising and working around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earphones I’ve ever had, don’t regret purchasing them at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent head phones. Loud and good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Near perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for workouts. These will stay in your ears and have customizable in-ear pieces. Doesn’t always connect right away when you open the case, but it’s not too much an issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great when the work, which is hardly ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless earphones that never charge. After a over a year, can confidently report that whenever you go to use these, one of them will not be charged. The charging system for these is the most poorly designed you will find, the way the contacts on the case and earphones connect guarantees problems. From online searches, this seems to be a common problem. Have experienced difficulty pairing with non-Apple devices. Would give them zero stars if Best Buy allowed it. The search for good wireless earphones for workout continues...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earphones for Workout

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases from beats as this one very great for a workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Love the way they fit on my ears and great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality and quality. For a little big for smaller ears but not bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy on the ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good no issues good sound easy to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear bud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit very good I love it will buy again again and again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones itself are flawless, sound is amazing however one of the earbuds constantly disconnects and doesn’t charge properly. It is so annoying to see left one 99% charged while right one is 0% right before going to gym. Eventually I ended up checking whether they are both charging using the iPhone’s charging widget every time plugging them and it was fine. One day out of nowhere the right one stopped working completely. It wouldn’t connect at all. Only the left one. I’ve searched and tried everything to make it work but forgetting the buds was the biggest mistake. Now neither of them works. It is due to a software update and it seems like only left one got the update. Apple win’t fix it and will ask like 300$ to fix it. This is second time I am having the same issue with Apple product and not planning to buy any until they fix it. They would literally brick your device with a software update and ask for more than retail price to fix it so that you can buy a new device or their warranty. Horrible customer service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The over the ear design works great for my 81 yr old Mother. They paired up to her devices very easily and automatically connect when she opens the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good ear puds for gym

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're really good headphones and they're good, really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST EARBUDS I OWN BEEN THROUGH MANY BUT THIS IS THE BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dr Dre Powerbeats has great sound and nice to have Bluetooth and no wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great war buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of beats. These are the best so far great bass and no wires

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Feels good around the ear. Nice hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for my zoom meetings and they work like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, many thumbs up. Very helpful associates.

    I would recommend this to a friend