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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29896 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 29,895 reviews
  • Rated 5 out of 5 stars

    Earphones by Dre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd pair of these earphones ! Love the way it feels on my ears way more comfortable than the air pods and way louder !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality while using the headphones and Talking on the phone. Battery life is well. The adjustable piece on the ear could be better but overall I’d recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size, sound and conexión are perfect I like the charger duration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit perfectly and the sound is great. After almos a year of daily use they still perform as expected. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable over the ear, great noise cancellation, and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    2 years later and these things still work great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 2 years ago, but never reviewed them. I actually bought these as an open box item and I have not had any issue with them at all! I run on average 40-50 miles every week and I also lift weights 6days a week. I don’t always use them when I lift because I have a speaker at home , but when I go to the local gym I have never had an issue with them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fall while doing workouts, nice bass and excellent sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with customer service...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones and I was happy. After a few months one earphone stopped charging so I made an appointment By using the best buy website. I showed up at the store at the appointed time. Imagine my surprise when I found out that despite the appointment, I had to queue up with people who also came to the store for a similar reason without an appointment. I asked the manager to explain the situation. MakingAppointment is for that the store will knows that I will appear. And then I have to wait like at a doctor's appointment. That was the manager's explanation for my complaint. And that they don't have enough people, so what are these appointments online for? I was not only one at the long line in the store with the appointment. It was a cesar bay at brooklyn. Shame on you Best buy store. Despite my dedicated, or rather wasted time, I still had to do an appointment to the apple store to solve the problem with my headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Powerbeats Pro Small ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad has always wanted some headphones and my family has always had some smaller ears and this pair of headphones is the perfect size because we are able to mold and wrap them around our ear with these. 10/10 for the smaller ear people!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear plugs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good don’t be falling out ur ears as well great buds

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Loyal to Powerbeats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 3 generations of the Powerbeats series, and the Pros are the best. They fit comfortably in and around my ear, I don’t have a wire to fumble with, battery life is longer, sound is great, and of course the charging case is convenient to have. I use a backpack to tote my stuff around, so the case size isn’t an issue for me. Overall, great buy. My favorite Powerbeats gen so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With being in construction and having to take calls through the day these work great, allows me to continue working withought having to stop and hold the phone to my ear. I also listen to music the whole day and they last my whole 10 hour work day, also if I forget to put the case on the charger they will work another whole 10 hours the next day for me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality. Fit perfectly in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Solid Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit around the ears well, which is what I was looking for. The sound is much better than some others I have tried. Solid earphones that are worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has had these since they came out, I always used my Air Pods. Started to get annoyed how my Air Pods wouldn’t stay in my ears while working out. Bought these PowerBeats when they were on sale and I absolutely love them. Work so well to work out with and love how volume control as well as play/pause controls are on both ear pieces. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Don't fall out. The sound is great and using with a phone perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Love These Earbuds! Great Sound & Durable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned various brands and styles of Bluetooth earbuds and these rank among the top. They are not heavy feeling. They have good sound and excellent bass when seated securely. I primarily purchased these for pairing with an Apple Watch for use while exercising. Once I got the over-the-ear loop adjusted comfortable and coupled with the correct sized ear cushions I found it difficult for them to fall off of my ears. However, they have fallen off of my ear a few times on a run in hot weather and I had sweat running in my ear. The electronic components seem to handle sweat and moderate rain well. I also like the fact that you can use them together or independent of one another, meaning that you can use either earbud by itself, to take phone calls. The audio clarity is great for phone calls as well! In my experience people on the other end can hear me well in phone conversations using my iPhone. In terms of durability, they are well constructed. They don’t feel cheap at all. I’ve dropped them on asphalt a couple times from ear to neck level and only slightly nicked the plastic on one occasion. It’s hardly noticeable. If you can find an aftermarket lanyard to tether them around your neck so they don’t hit the ground if one comes out while working out that would be ideal. They use a regular USB/iPhone charging block or car charger and a lightening cable to charge the case. The earbuds can ONLY be charged through the case. They can not be charged directly. They do charge pretty fast and have a decent battery life. It’s good to pay attention to the battery level of the case so that they aren’t sitting in there and not charging when the case’s battery is low. The only thing they’re lacking is a “find my Beats” function that enables you to locate a misplaced earbud. This would make them better than AirPods in my opinion. Other than that these are 5 star earbuds. I prefer this style for an active lifestyle because the over-the-ear loop feels more secure. I lost one a couple of times by hooking it to my shirt collar and it falling or being pulled off when removing a sun hat with a drawstring that hangs around my chin. Once I lost one for about a week and found it hanging on my hat string when I put it back on a week later. I was lucky to find it. I think it’s best to get in the habit of placing them in their case when not in use to keep up with them. I’ve had mine for just over a year. I like them so much that I purchased another pair in a different color. Catch them on sale for $199 and buy two pair.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beats use them on my runs and at the gym. Highly recommend them for running and cycling too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great ear buds, worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, I have purchased cheap earbuds and they always break down in a short amount of time. Well, with the amount I've spent on cheap earbuds, I could have sucked it up and bought a nice pair like these that also have exceptional sound quality. If you are looking for a nice set of earbuds, these are worth the price, especially if you can get them on sale. And the Navy ones look awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great staying power

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! My husband and I both have these. They work great with or without our iPods and we don’t have to worry about them falling off when we are busy. My husband uses his in his workshop and I use mine when I’m cleaning or painting. They stay in place which is something we needed.

    I would recommend this to a friend