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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29904 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1150 Showing 22,981-23,000 of 29,903 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pink Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the extra money. I absolutely love them. I have only had to charge them once since I purchased them. Definitely would recommend them to anyone looking to buy wireless earbuds.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm unable to write a review due not even getting my beats pro headphones, my package was supposed to be delivered by "roadie" they canceled my order and when I called best buy, they told me that they canceled my order & still have yet to return the money into my account. I asked if I was able to do store pick up, they stated that I have to wait 7-10 days after the item was returned to them in order for me to get my money back, which by the way was/is completely out of my control. BEST BUY I want my money back now & i will no longer be making purchases within this company again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again, good for someone who is active.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be great but mine are not

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 3 momths of use I had the right headphone battery go out and not charge. I brought them back to get fixed and 1 month later the battery is not holding up for the right headphone compared to the left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for intensive workouts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the powerbeats 2, apple airpods, and i just upgraded to this bad boys and I love it. To me they are not as loud but they do have some good bass. I cant complain with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding. Easy pairing and very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality and comfortability!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bout the Galaxy Buds and then switched to these!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound and desing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a grood product, easy to conect in iphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There easy listen and easy to pair with your phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great I like them a lot and I'm going to buy another pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to use comfortable Set right up on the I phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband and he loves them!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is an amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing wireless advance technology device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beats products and this just takes the cake!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy would buy again and I like the convenience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High price but the sound is worth it to me nice fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Stays in my ears better than AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect workout headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the perfect headphones to use while riding my Peloton. I’ve tried so many different styles and brands but these are the only ones that actually stay in my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, beats never disappoints !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought new Beats for my hubby❣️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. He drives lots and lots of miles and I wanted him safe! The quality sound and ease of use were essential for him. Great purchase!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great audio quality!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit so snug like nothing’s there, and battery life is great!

    I would recommend this to a friend