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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1157 Showing 23,121-23,140 of 29,925 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Like it !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a frequent traveller, i need a gud ear phone..Wireless and long battery life got me sold..I didnt like the music sound to much as compared to bose. Weak base but all and all i like it.. Worth it...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound. Only need to chargers once a month.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy these better than airpods and you don’t have to worry about losing them. Sound quality is great along with the different things the headphones does for you. Try it out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Go with Air Pods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last a year til one of them stopped working properly, dies after 5 mins of use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats just keep making better products over and over again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound horrible charging and connection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is much better than my old airpods however the constant problems with not charging and failure of one of the earphones to connect is such a pain. The design of the case is very poor causing the headphones not to be seated correctly and failure to charge or connect to your phone. I had so many issues that my headphones had to be sent in to apple three times and then they finally just replaced them for me. Unfortunately the new pair had the same issues and a quick search on the internet shows there are tons of same issues that I experienced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats are Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear phones! At this price it’s a steal. I love the over the ear style they fit perfect no worries they won’t fall out! Great product, great price, super value!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work with my note9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earphones are great for working out. You get great sound and quality materials. Only downside is that I have to unpair, and repair the bluetooth sometimes, if I switch devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm unable to write a review due not even getting my beats pro headphones, my package was supposed to be delivered by "roadie" they canceled my order and when I called best buy, they told me that they canceled my order & still have yet to return the money into my account. I asked if I was able to do store pick up, they stated that I have to wait 7-10 days after the item was returned to them in order for me to get my money back, which by the way was/is completely out of my control. BEST BUY I want my money back now & i will no longer be making purchases within this company again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good while it Lasted(50Days)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these, I’ve had beats solo pro n used these for workouts..well for 2 months until they like the solo pro just stopped connecting outve the Blue! Beyond frustrating, do I return to BestBuy, Apple, or Beats? It’s not clear anywhere I’ve looked and I now have 2 pairs of $150+ BEATS HeadPhones last only months before stopping connections..extremely upset with them Bc these as well as solo pro’s were/ARE Amazing when working. Any help or info on where to return or fix please Lmk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great work out headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn’t move even the tiniest bit while working out. The quality is amazing. Got these for my wife and tried them out a few time and now I’m about to get myself some.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, I wanted to purchase this headphones for little while and I love them they stay on your ear they don’t come off easily as the Apple headphones. I would buy them again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected sound quality not as good as they said. priced way to high for the quality. When getting directions you can hardly hear. They compared them to the air pods and they don't compare. The only thing better is the battery life and the wrap around ear holder.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    "VERY NICE AND CLEAR SOUND"

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE AND CLEAR SOUND AND VERY LOVE THE BASS AND THEY'RE SO LIGHT THAT SOMETIMES I FORGET THAT I'M WEARING IT! THE PRICE I BOUHT IT WAS VERY GOOD!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound quality but....

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great however after wearing them for about 30 minutes they get quite uncomfortable. Once placed on the charging case if you don’t have them in just right they won’t charge and will be dead they next time you try and wear them. They do however charge quickly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid wireless headphones!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bad thing is the Bluetooth has been acting up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can use either one to listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Truly Wireless Running Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase these for a discount -$160 and they are worth every penny. I dabbled with a few imitators but paired with an iPhone, there is no competition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great,sometimes the left ear bud won’t connect I have found that I make sure both ear buds are fully charged and to this point they work the way they should.Great sound excellent bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PowerBeats Pro - Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair of Beats. These are excellent and have very good sound, compared to the original wired set. Good quality, fast charge and easy connectivity to iPhone.

    I would recommend this to a friend