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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29907 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1159 Showing 23,161-23,180 of 29,906 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wish you could try them on before purchase ;-)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're Beats so they sound good. you better have pretty normal ears though. I could never get them to feel comfortable with my Dumbo ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best wireless headphones but they work well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great but bulky case & not wireless charging case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go and wont fall off like the airpods , I love both for different reason. But these are better for sports or running . Drawback is case is bulky

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charging is dogwater

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shouldve trusted previous reviews. The charging is so unreliable. You’ll often show up to the gym to find one or both earbuds dead. They stopped connecting to the charging case properly after weeks. Initially i just started being extra cautious when putting them back in the case making sure the earbuds connected to the charging case but a few weeks later, by time you put the case down on your table they would disconnect. Even more frustarting is the fact that the charge would only last a single gym session, so youll face this nightmare daily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine sound but too big for my ear canals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was fine but even with the smallest ear covers, they felt like rocks inside my ears. I bought a different, less expensive brand that fits my small ear canals more comfortably, (Soundcore Liberty Air 2 Pro)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a good fit for my son. It hurt his ears to wear them. We did have to take them back because they were too uncomfortable. This could have just been the wrong fit for my son and not a flaw of the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beat products had all powerboats wireless and thought this was going to be great but it hurt the inside of my ear way to much was not compatible to my galaxy any more like the old beats and the charger is different now. Had to return but great sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally amazing like headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like totally amazing that I like totally don’t have to you know have like wires tangle with in my ears. It has like great sound quality. I like highly recommended these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear piece is light weight and the sound is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    loves these.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a Christmas gift. The recipient enjoys them greatly. And I enjoy them bc I do not have to listen to the senseless noice coming from the device they are connected to! Lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was great but connectivity issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound but having issues staying connected but great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally enjoy listening to these. You can't go wrong with this purchase. The sound is great when listening to music. The phone call quality isn't as great however.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these are very nice. Battery power lasts for a long time. I do have to reconnect them sometimes when I first open the case, but other than that they’re amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Convenient to carry no wires to get in the way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable easy to use, love the fact that I can use one at a time and when that one needs to be charged I put back in the case and use the other one never without an ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless Bluetooth

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head phones I ever purchased! I have had studio beats and all power beats! Power pro are Better than iPods! Completely the best wireless Bluetooth ever made!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats 3 sound better but still good though........

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so Crystal Clear that's amazing probably blacks out all the sounds I don't want to hear and keeps all the sounds I want to hear in my head. LOL!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will not charge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these at first but have issues with the charging. I make sure that the earbuds are in the correct position and easily close the lid. When I get to the gym, one will be dead and the other one will work. The next time, it maybe the other one or neither one works. I have tried a new cable but still does not charge. I purchased the extended warranty and tried to return them to Best Buy. Best Buy said Apple will have to service them. I sent them to Apple and they returned them telling me that they could not recreate the issue. The next day, I had the same issue at the gym with them not charging. I asked Apple if they have issues with these not charging and I was told that they have never heard of any issues. All you have to do is do a search on charging issues with these ear buds and you can read all day of people having the same problem. I will be buying a different brand of earbuds soon because I cannot trust these to be charge when I want to use them. I don't like that they are still under warranty and Apple or Best Buy will not help me with this issue. I would not buy these! Do your own research and search charging issues with these earbuds and you will find out what I am talking about.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base is wonderful. Given as gift to grandkids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are known for bass and these don’t bump that loud

    No, I would not recommend this to a friend