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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29907 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1162 Showing 23,221-23,240 of 29,906 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome headphones I love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is awesome and very convenient. When I’m doing my workout I don’t need to worry for them because after I putted on they never come out not matter how intense would be the exercise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for active movement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gym workouts easy to connect and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    power beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little while to get use to over the ear since I have been using LG around the neck. But feel great now and love the long lasting time between charges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great features. Great for workouts and long runs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like design, but charging connection is terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great when they work. I replaced my AirPods with Powerbeats Pros and was happy for a week or so until the right side quit playing. Had to return them and it happened again to the new pair as well. If they redesign the charging system they would be great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a life saver! I'm able to workout without having to worry about any wires hitting my face. These were worth the investment and are awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with no wires. Only issue I have had is the right earpiece won’t connect right away sometimes and I have to put them back in the case and take them out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Connectivity issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced them two times. Both had connectivity issues. I returned them in the end. I do not decoy them, plus the sound was not too great too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these wireless beats for the second time. I really like the way the music sounds and like the color variety they have as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beats are the Bests!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you the bests for listening to music, movies, YouTube or workout videos this is a must have. Beats headphones are easy to use and are comfortable to your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Powerbeats 3 and these are even better! Battery life is great and it’s nice to have an actual case for them now instead of the silicone pouch from before.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great but with one fatal flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from the Powerbeats 3. Had them for two years and they finally died presumably due to sweat. The Powerbeats Pro were really attractive because of their IPX4 sweat rating. The Powerbeats Pros are superior to the Powerbeats 3 in every way except one: my main workout is running it's nearly impossible to skip forward or backward in Music when running fast. You have to take one out of your ear and do it that way (or use your phone, which is a hassle). Most people probably won't care about this issue but if you sprint like I do be prepared to not be able to control your music from the Pros.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great with Iphone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I dropped one of my Airpod pros at work and didn't want to buy another pair. These are a pretty close replacement. I'd definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Power beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and the sound is great clean clear but not enough punch but they are in ear and your not going to get the same sound as you would with studio beats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds seem to work really well. Our 15 y/o can’t hear us at all! He plays basketball all the time with them on and has no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice of earphones. This item has worked really well and met and exceeded all expectations. You will not be disappointed with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones for working out. The one downside is sometimes one of the earbuds doesn’t connect so I have to put it back in the case and take it out again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them!!!!!! I had AirPods and AirPods Pro bit to workout they were awful, unlike these beats they’re sweat proof and sound is amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible don’t buy! :*

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! Do not buy. They said they would deliver on Feb 1 and then on Feb 1 they said they were delayed until Feb 14. Scam! They knew they were going to take over 2 weeks to come. This is why no one wants to buy online from stores like this any more. Also calling into Best Buy is a nightmare and you can never understand the person on the other line and they can never help with questions. Going to cancel my order and never shop at Best Buy again. This whole process has been terrible. Sad!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    quickly swaps between devices even non-apple

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best headphones to buy. I've purchased at least a dozen different Bluetooth headphones over the last 10years. I wish I would have bought them when they came out. My biggest Pro is these quickly allow you to switch from different devices so lets say you have a phone, tablet, PC, laptop you can easily swap from one device to another. This is no small feat as last year, I was carrying 2 sets of earbuds and a headset b/c swapping was so hard. I'm still using a headset and these earbuds but that is by preference and not necessity.

    I would recommend this to a friend