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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29908 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1163 Showing 23,241-23,260 of 29,907 reviews
  • Rated 1 out of 5 stars

    Terrible don’t buy! :*

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! Do not buy. They said they would deliver on Feb 1 and then on Feb 1 they said they were delayed until Feb 14. Scam! They knew they were going to take over 2 weeks to come. This is why no one wants to buy online from stores like this any more. Also calling into Best Buy is a nightmare and you can never understand the person on the other line and they can never help with questions. Going to cancel my order and never shop at Best Buy again. This whole process has been terrible. Sad!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats by Dre - Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to Bluetooth this device every time I turned on the TV. Never had to with any other device. Also, the range was not as good as my Bose wireless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great workout headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Fits securely in the ear and great for working out or running. Does come with different size ear molds so you can adjust the comfort level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They re great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is pretty good but little unconfortable on ear !!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and fit is great. Love the color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and great sound I love that these last longer than my AirPods and that I don’t have to worry about sweat damage while working out with them

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing headphones!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from my old bose wired sound sport headphones to these ana I’m so glad I did! They don’t fall out or hurt wearing them for long periods of time. They were worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cathy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are fantastic! I have had so many challenges finding ear buds that fit in my small ear opening and have great quality and these ranked a 10 for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WORKOUT HEADPHONES EVER!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things couldn't be better - especially if you have an iPhone. They fit like an absolute glove. I used to have the Powerbeats "Wireless" which I'd have to adjust over and over on runs or intense workouts. Not with these!!! I love the sensors that detect when you put them in your ear and the ease of pairing them to your Apple devices is SO COOL. No more having to select your Beats on your Bluetooth menu and holding down the pairing button - just slip them on and you're ready to go! Plus the ease of checking battery life simply by opening the case near your iPhone or iPad is awesome. They're expensive but worth every penny if you're regularly working out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only fair because it does the job well with music but earbuds did not feel right on my ears therefore I returned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an amazing purchase for my son he really enjoyed the sound and quality of the headphones and was glad to receive them in only one day so overall excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost one earpiece which I'm very disappointed because there's nothing i could do about it... unless i had an iphone which i dont . Sound is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all the time. For workouts and everyday life. Sound quality is good. I have not had any issues with phone calls or Bluetooth connections. I really enjoy these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them a lot but I cannot get them to connect to my laptop. That's very annoying! Sometimes when I listen to an audio book, they seem to "skip". I've also had them disconnect during a call or while listening to something. Other than that, they're great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Okay :/

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but after months of using it, it can start to act buggy; won't connect, only one works, will only connect to calls and not audio, etc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Right ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones as excepted on time. The sound and clarity is great. However, the battery charge goes fast. Lastly the right ear headphone cuts out and needs to reset. Before the headphone is able to work again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Apple Powerbeats Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m loving these because they stay in my ear. Have purchased regular AirPods and AirPods Pro and I couldn’t get them to stay in but these are working great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear. You can still hear outside noise but it’s very minimal. No complaints from the other party on the phone about not being able to hear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as gift the love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and they are pleased with the item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took off one star because sometimes one earphone wont connect to phone.So i have to put both earphones back in case and start over untill they both sync with phone.Otherwise i am happy with purchase.

    I would recommend this to a friend