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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1166 Showing 23,301-23,320 of 30,022 reviews
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves them so much. She said I need to invest in me a pair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product and useless warranty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these 8 months ago for use at work so I could listen to music or audio from videos. I thought paying extra for a good name would be wise. I was wrong. Less than five months after purchase the right earbud went completely dead. It shows a full charge when connected but no sound comes out of it. I was very unhappy to have a failure this soon but I continued to use the left earbud when I had to listen to audio from a video. Obviously the sound quality was poor but it got the job done for the few times I used it any more. I went to use the earbud today and now the left one has also died. That makes 8 months since purchase and both earbuds have completely failed. I tried them with my work laptop as well as with my phone, and nothing. I definitely won't be buying these again. Now to make matters worse. I contacted Apple for warranty and was told I had to go through BestBuy. I went to the BestBuy store where I purchased them, with all the original paperwork and the box they came in, and was told I would have to deal with Apple! Apparently the claimed 1 year warranty is useless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    they're okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    uncomfortable, even after changing out the ear pieces sound is adequate

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workmanship and ease of use not as good as Apple pods.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    There great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love these headphones. The quality of music is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well but doesn’t cancel out background noise as well as hoped

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Made the switch to ear hook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, great controls and super easy setup for iOS. Some say the case is bulky. I prefer the battery it offers over the small pill case set-up I'm replacing. So far, a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the greatest ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever ,they was a gift for my son he loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product, would recommend to anyone looking for a present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them I’m happy that I brought them, great for the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it, she spend 10 hours a week in the gym,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my sister, and she loved them!

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Price

    Rated 3 out of 5 stars

    Beats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound and battery life are alright. THey do have connection problems which are the reason i wont be buying anything from beats again. for $300 it was overpriced

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Overall good sound quality and safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are safe in terms that they do not fall that easy as this was a key criteria for my wife. The fit is good to and my wife likes the fact that she can still hear some background noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would buy it again good so far need more instructions case is very big

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features on these headphones sound could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought them for my husband and he loved them so much

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for a young adult

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 24 year old and not to mention, the blue is his favorite color. He loves them. He say they stay charged for a long time. Clarity is good when He’s talking to me on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them there are awesome. I almost bought a cheap pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and versatility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend these to anyone that uses hands free devices

    I would recommend this to a friend