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Customer reviews

Rating 4.5 out of 5 stars with 29909 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1169 Showing 23,361-23,380 of 29,908 reviews
  • Rated 3 out of 5 stars

    Did not fit around my ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a petite woman and these did not fit me at all. I could not get them to stay on my ears. Just putting them around the ears was a struggle. No comment on the sound as I never connected them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones. I always had issues with the airpods when working out, this completely solves that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several different types of headphones/ear buds and these have the most superior sound I have heard. I would recommend these to anybody.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable for my ears!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt my ears! Not made for everyone’s ears. I have a lot of extra cartilage along my ear’s border and part that was suppose to rest on the ear was very uncomfortable. Long lasting and Good sound, just uncomfortable for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats by Dr Dre Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use for the gym so they don't fall out like the apple ear pods does, these work great, highly recommend if you need it to workout.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy for Android

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't work very well with either of my 2 Android phones (pixel 3xl and lg v50 qthin) the beats app on the play store is a joke and almost useless. They headphones disconnect constantly and make that tiny bit of cartilage next to my ear canal soar after about 30 min of use (I usually wear headphones for most of my 8 hr shift). I did use my iPad with them and as far as softwear goes they worked like a charm and no longer disconnect. The case is also huge and can't comfortably fit in your pocket. Overall I wouldn't recommend these for Android users or people with small ears due to the hard plastic that holds the battery digging into your cartilage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mmm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the long bike rides along the trails , the charger box tends to get drained easily but you get really good life to the charged product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good as its easy to use with any apple device. Could only be due to how the bones of my ears are protruding on the side that causes it to hurt. The case is also bulky. No noise cancelling for the cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound no setup paired right away great buy well worth the money especially if u always tried cheap pairs that flaked out after short use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Price must drop completely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive. Not worth the price. Keep away from water.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Horrible for video conferencing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted good quality earbuds for all my uses so I don’t have to keep swapping out for each use. These Beats are great for music and great while talking on the phone. They are HORRIBLE for video conferencing! When video conferencing, the microphone volume is very low. Makes it difficult for others to hear you even when everyone else is muted. I have much cheaper headphones with a better microphone! I figured earbuds this expensive would have a better mic. I recommend these earbuds only bc the sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them.... Seems as though the "b" on my left bud doesn't depress but it still works when tapped. They stay comfortably in my ears for hours at a time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s not recommended if you have tiny ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really nice, I’m giving it a 3 star because my ears hurts when ever I’m using them, secondly it doesn’t fit well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    True wireless workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife enjoyed these for the true wireless. Said the sound was great. Only issue is she has had issues with a headbands wear warmers making contact with the touch controls.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Literally awful! Don't buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the worst piece of technology I've ever bought. I previously had a pair of Powerbeats 3 that I LOVED. Absolutely loved them, and completely wore them out. I bought these because I thought they would be a nice successor. They were not. Because they're truly wireless, both headphones charges separately in the case. This would not be a problem if the case consistently charged the headphones. It does not. If the charging prongs aren't lined up EXACTLY right, one of the headphones won't charge. If a feather lands on the case while the headphones are charging and ever so slightly shifts the balance, the headphones will pop off the prongs and not charge. If you CLOSE THE CASE too hard, it will knock them out of alignment and they won't charge. I've wasted HOURS of my life sitting on the couch in running gear waiting for one of headphones to charge so I can get outside. This is made worse by the absolutely awful interface between the headphones and my iPhone. You would think that, given the fact Apple own both iPhone and Beats, they would be easy to use together. They do pair with relative ease, but it is far too laborious to see what the charge level of the headphones is on your iPhone (and you can't tell without pairing them how charged they are). Why isn't there an app for this?? If you want to see how charged each headphone is you have to put them both in pairing mode, and toggle bluetooth on and off until the stars align and you get the Apple pop-up showing . Like I said, worst tech I've ever bought. Frustratingly overdesigned in all of the ways that don't count, at the expense of basic functionality. Going to try to return these even though i'm past the 30 day mark - I would literally take ANY money back, that is how desperate I am to rid my life of these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Comfort and ease of mind.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that these clip over the ear so I can’t loose them. I have more expensive ones but these are the ones I use the most.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbud consistently wasn't charging. I thought maybe it was due to shifting, so I made sure it was always on a flat surface. Then I thought it was a connection issue, so I made sure they were clean. Each earbud was was 90% charged when I put them in the case. When I went to use them next, the problem earbud had no battery charge (the other was completely charged) and won't even connect to charge now. I finally decided I need to return them because they're obviously defective, and I'm just outside the return window. My last beats lasted years, these have lasted less than 3 months. I only used these in the gym and took cared of them, so this is not a case of misuse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible. Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These CAN be great, and are when they work. I had to return these 3 times all they keep doing is losing connection and they wont connect to my phone. It is extremely frustrating. Please do not buy these at all. For the price they charge how can they not connect to your phone. You always have to keep trying to reconnecting them and sometimes they wont reconnect. The Best Buy Sales guy said people return these all the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed-Don't Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product and here is why. In terms of the quality of sound, you will get no argument from me and I would give it a better rating for quality of sound. But I am writing a review based on overall experience and it hasn't been good. These earbuds NEVER DISCONNET after returning them to the case. Every single time I go to use my earbuds the right one is drained because this stupid thing won't shut off. I now have to go into my settings and disconnect these earbuds every single time, and I am not exaggerating. Every single time I am done using them, I have to spend the time to go into settings to disable it. Oh and it gets worse. Sometimes the right earbud doesn't connect. So I have to unpair, then pair again. This is just ridiculous. I will never buy another Beats. The sound quality is really good but the rest of it is not good. I DO NOT RECOMMEND THIS PURCHASE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, love not having the wire in the back and the ability to take an earphone out and have music pause. Also the charging case is cool

    I would recommend this to a friend