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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1170 Showing 23,381-23,400 of 29,925 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound no setup paired right away great buy well worth the money especially if u always tried cheap pairs that flaked out after short use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Horrible for video conferencing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted good quality earbuds for all my uses so I don’t have to keep swapping out for each use. These Beats are great for music and great while talking on the phone. They are HORRIBLE for video conferencing! When video conferencing, the microphone volume is very low. Makes it difficult for others to hear you even when everyone else is muted. I have much cheaper headphones with a better microphone! I figured earbuds this expensive would have a better mic. I recommend these earbuds only bc the sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them.... Seems as though the "b" on my left bud doesn't depress but it still works when tapped. They stay comfortably in my ears for hours at a time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wanted to love them…

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love them. Owned 2 months and they stopped working. I purchased the Apple Care and had to go through Apple to replace. Both replacements didn’t work. Eventually I gave up!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    True wireless workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife enjoyed these for the true wireless. Said the sound was great. Only issue is she has had issues with a headbands wear warmers making contact with the touch controls.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Literally awful! Don't buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the worst piece of technology I've ever bought. I previously had a pair of Powerbeats 3 that I LOVED. Absolutely loved them, and completely wore them out. I bought these because I thought they would be a nice successor. They were not. Because they're truly wireless, both headphones charges separately in the case. This would not be a problem if the case consistently charged the headphones. It does not. If the charging prongs aren't lined up EXACTLY right, one of the headphones won't charge. If a feather lands on the case while the headphones are charging and ever so slightly shifts the balance, the headphones will pop off the prongs and not charge. If you CLOSE THE CASE too hard, it will knock them out of alignment and they won't charge. I've wasted HOURS of my life sitting on the couch in running gear waiting for one of headphones to charge so I can get outside. This is made worse by the absolutely awful interface between the headphones and my iPhone. You would think that, given the fact Apple own both iPhone and Beats, they would be easy to use together. They do pair with relative ease, but it is far too laborious to see what the charge level of the headphones is on your iPhone (and you can't tell without pairing them how charged they are). Why isn't there an app for this?? If you want to see how charged each headphone is you have to put them both in pairing mode, and toggle bluetooth on and off until the stars align and you get the Apple pop-up showing . Like I said, worst tech I've ever bought. Frustratingly overdesigned in all of the ways that don't count, at the expense of basic functionality. Going to try to return these even though i'm past the 30 day mark - I would literally take ANY money back, that is how desperate I am to rid my life of these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible. Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These CAN be great, and are when they work. I had to return these 3 times all they keep doing is losing connection and they wont connect to my phone. It is extremely frustrating. Please do not buy these at all. For the price they charge how can they not connect to your phone. You always have to keep trying to reconnecting them and sometimes they wont reconnect. The Best Buy Sales guy said people return these all the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Comfort and ease of mind.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that these clip over the ear so I can’t loose them. I have more expensive ones but these are the ones I use the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, love not having the wire in the back and the ability to take an earphone out and have music pause. Also the charging case is cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These take a while to get used to the way it works, but it's very helpful when I have to do things hands-free. Also, they are very light and are adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The Best ones yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them.....The fit perfectly I tried many but these are my favorites I also got my boyfriend a pair in green. I recommend these..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these things constantly. I prefer to talk on the phone with them on as well because of the quality and convenience of not having to hold my phone. Recommended 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great for working out. Secure Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these instead of my AirPods Pro for long runs. Stays in place and doesn’t slip out. A little over rated for the price but I appreciate the secure fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was So excited for this purchase but they loose connection easy. You’ve to re-connect and then one earbud works. It’s such a pain and the carrying case is too big for my scrubs. I really wished I would Have purchased the iPods instead. Phone calls are horrible and half the time the person on the phone can’t hear you speak. These ear buds are only 5 months old and they aren’t worth the money unless the company fixes these issues. Don’t consider this product unless you read the reviews because they aren’t worth the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I Have los apple AirPods like two times. This Beats have been with me for long. They cannot fall down. Love them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds good but too tight around the ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t wear these for more than 20 mins because of ear fatigue. Fits real tight around the ear in my case so I had to return these. These do have good sound and bass. Connects to your iPhone in less than a second but can be used with android too.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s not recommended if you have tiny ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really nice, I’m giving it a 3 star because my ears hurts when ever I’m using them, secondly it doesn’t fit well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these beats headphones for my husband, our daughter went in on the gift too. He used them at the gym for the first time and really liked them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed at these earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to wear or operate. Finding a way to make them securely stay in your ear comfortably is a task. They are sensitive to every slight touch. Sound is just ok. I had high expectation to match the price tag. I can honestly say I am not impressed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love Them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price at purchase time! They are very comfortable to wear and you don’t have to worry losing them because they are in a nice size carrying case.

    I would recommend this to a friend