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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1176 Showing 23,501-23,520 of 29,925 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and nice color but the case is as big as my hand but overall great headphones especially for on the go and for running, long battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok quality wish it had more bass to it, my first pair of wireless buds so comparing them to my akg wired headphones my akg have more bass and overall more louder

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my teenage daughter and they're ok. Sound is fine but the Bluetooth connect is a bit finicky. Sometimes she hears a hum when connecting to her Dell laptop. I expected better sound quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great sound. Color looks exactly like they're displayed. Much better sound than Airpod Pros

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Not the easiest to set up from one device to another for the novice user. Comfort is ok, maybe aftermarket ear bud plugs would help.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. We lost the first pair...had options to go another route and brand but these are the best! Excellent quality, sound, range, etc

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gym rat, I love listening to music. These are very comfortable and easily pair with the rest of my Apple devices. I own two pairs.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my wired powerbeats and they work great. I also have airpods but bought these for my active workouts, so there is no chance they'll slip out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buy these not iPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is manipulated at the ear piece not device. Right ear is needed for clear communication when on voice. This is equal to Samsung Buds+, better than iPod.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bass!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these for awhile and still in love! Great bass and overall sound. So much better than AirPods!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very uncomfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second pair but these were very uncomfortable. Not sure what changed in the design

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym/runs! Love AirPods but I kept knocking the AirPods off my ear when I would wipe my sweat with my arm. Zero trouble with these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat Earbud headphones I have thus far. The quality is nice, the bass is great. Honestly better than the apple AirPod pros in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Read the comments

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair after losing my Airpods and comparison shopping this item against the Beats Pro. Other than a complete in-ear experience, there is no reason to purchase. The left earbud is fully dependent on the right earbud. So, if you are like me and want to switch out ears for charging and convenience, this isn't the product for you. Also, two months into the purchase, my left earbud has stopped working mysteriously. Have to send both earbuds back to Jabra for replacement. I subsequently found my Airpods. The Jabras now collect dust.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality they are really comfortable and have long lasting battery! Really recommend these for a work out or if you're at work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left Earbud refuses to work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got these headphones, they were excellent. They had great sound quality, and fit my ear like a glove. These days of glory would be short-lived though, as sometime around last year, a couple weeks after the warranty for my powerbeats pros had ended, the left earbud had abruptly started to glitch or something and began to shut down almost 10 minutes after being taken out of the case, regardless of how long it's been in there charging. So the next reasonable thing to do was contact apple and schedule a replacement since I had warranty, right? Well I thought so. When I went over the information about my set of powerbeats pro with the apple expert, they said they couldn't replace it for free since it's out of warranty.. by about 3 weeks. They suggusted that I could buy another earbud to replace my old earbud that was not working properly, but came at a hefty price. I then proceeded to look online to see if anyone else had a similar problem as I was having and to my amusement, I came across an entire apple forum dedicated to this issue, with hundreds of customers reporting about the same issue as I was having. To my surprise, even if they bought the replacement bud to replace the old "broken" one, the problem still persisted, even with the new one, by reports of some people. In summary, these earbuds are excellent, only if they work properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great sound and battery!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and battery life is amazing! Recommend a case to hold it if it starts to slice out of pockets when sitting down. I almost lost it a couple times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect for workouts

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for exercising, stay put and sounds is amazing. Had air pods and these have much better music sound. Good at keeping outside noise away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphones at a decent price. I use these for work. (Construction) ability to take calls and listen to music while I work!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats over the ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ma die hard fan of beats and their sound quality is superb. I’ma music lover and I love hearing the bass. The color is pretty too.

    I would recommend this to a friend