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Customer reviews

Rating 4.5 out of 5 stars with 29912 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1185 Showing 23,681-23,700 of 29,911 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones I've ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good audio quality, love the protective/charging case as well as the earphones over the ear design.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these earbuds for a bit over a year now and I absolutely hate them. The battery life is terrible and I am constantly having problems with them. Half the time they do not connect properly, like they aren't bluetooth, the pod won't go into pairing mode, they will pick-up background noise but quite my voice, when I answer calls I can hear the other person but they can't hear me, and the app is just a bad and won't update the earbuds. I take very good care of my stuff and these have never been wet. I am incredibly disappointed in these especially for the cost. Plus the "warranty" is a joke.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped charging

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging less than a year in. But other than that great earphones. My ears are weird so I need the hook. They’re comfortable once adjusted.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Constant audio connection issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least twice a week I have to unpair and resync the earphones because one side goes dead and then only can listen thru one speaker. Definitely won't purchase these again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute last pair of headphones I’m buying from beats. I had them for three days already there malfunctioning mind you they are brand new not refurbished. Sometimes one connects and the other doesn’t to do this wired frequency thing in your ear that my old ones I had for three years did. I thought it was because I needed a new pair nope does the fact same thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome in sound and quality and everything else but the control buttons are very sensitive...i would definitely buy these again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Power beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my stepfather for a Christmas gift and he is loving it he said they fit great on his ear and the sound is very clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality audio, ear hooks are bothersome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding audio for these ear buds but two pet peaves forced me to return them......first the charging case is much too large and second, the ear hooks made it impossible for me to wear my sunglasses comfortably.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve purchased and I’ve bought a lot of headphones. Working out and hard work and daily wearing at work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine only for the first year. I have to get a second pair, because the battery doesn’t last long anymore

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless too poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not worth and audio is not consistent and WiFi getting disconnected frequently

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my son. He said they are okay. He said the sound quality is not nearly as good as his Samsung buds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for running. Very comfortable with great sound while still allowing you to hear what’s going on around you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an alternative to AirPods. These were NOT it. Very difficult to put in. I would not recommend buying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Definitely prefer these over AirPods and have noticed that these last much longer than AirPods, battery-wise and also over time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not sound better than AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly disappointed in the sound quality. I have the first two AirPods and jumped on these as I believed they would have better sound and I was just underwhelmed. The case not having wireless charging is also a low.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats it up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones sometimes one headphones doesn't connect right away but otherwise perfect

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    9 hour bat life, great audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t be disappointed, we got these on sale for 90$ off. Totally worth it. Make sure to change the fit in’s as they’ll fir better in your ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for working out!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for jogging in. They stay put with out the fear of them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. Long life and easy to wear. Tip: Try the different in ear tips to find the best comfort for you!!!

    I would recommend this to a friend