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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1187 Showing 23,721-23,740 of 29,925 reviews
  • Rated 3 out of 5 stars

    Can’t recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit ok, the right bud will no longer charge and had to upgrade to a different brand of earbuds. Sound is just ok, unless you can find these at a significant discount, would not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones do everything you need them to. Great sound quality at a lower than average price when they are on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I have about 3 different pairs. One for working outside, one for the gym and me pair for work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a must have if you like to listen to music while working out or running. Sound quality is top notch and they stay put!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Dre Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the AirPod pros since. I bought them everywhere but in the gym. In the gym I use these as they stay on my ears regardless of the sweat!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are amazing. They fit perfectly and allow me to exercise with ease. I would recommend to anyone who is on the go.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Functions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning them and getting another pair. The functions barely worked with my phone, but didn't work at all with my laptop. I could play and stop. I could rewind or fast forward. It looked like a pre-used set of earbuds. I am hoping that is the reason for the malfunction. The sound is nowhere near what I thought they would be. Hopefully with a new headset and finding the correct size earbuds will remedy those problems. They were very comfortable. I forgot that I had them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is perfect! No outside noise can be heard. They really do the job and worth the price for the quality of the product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice clean sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is with the investment. It is supported in the ear comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved these for a Christmas gift!! She always wore simple head phones so she was blown away with the sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Beats are one of the audio products on the market. Really enjoying them, plus the sale price was an added bonus

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to run with Powerbeats Pro. Four weeks after purchase, I began having problems with the left earbud not charging. I assumed I had not placed the earbud in the case properly. Within 6 weeks of purchase, the left earbud would not charge and was not recognized by my iphone or watch. I tried the remedies offered on the Apple website with no success. I unfortunately assumed the one year limited warranty with Apple would have been sufficient and did not purchase the Applecare extended warranty. The Geek Squad member at Bestbuy told me I would be paying $150 to ship the earbuds to Apple and have them "looked at." This did not include any repair fee. Read Powerbeats Pro reviews online and see this is a common problem and there is no solution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds, they sound great abs the noise cancelation is on point

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summed up. They’re amazing, phone calls, facetime, music quality is great. I love my lava red ones. Got it on sale for $90 off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound awesome and I love the color I only bought this color because they were cheaper to be honest but ended up loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Charge quickly! The case is larger than most wireless headphones, but it is sturdy and much easier to not misplace.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphone for the gym! sound quality is great at linking them to my iphone is super easy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start out by saying I love beats products, just not this one. I’ve own several pairs of the first generation beats, then I’ll pass them on and get new ones, this pair I can almost count the amount of times I’ve worn them because of how uncomfortable they are, not to mention the sound quality isn’t what the first one was. If I could get a over the ears set to replace these I would. But it’s already been 8 months since buying them, I kept putting of taking them back thinking they would grow on me or stop hurting but they did neither. I guess I’m stuck with $300 dollars worth of pain, don’t make the same mistake if you have sensitive or small ears or If you are looking for the same sound from the first sets they put out before making them wireless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear phone is good and easy to to connect to your phone. Super sound and noise removal and Best Buy excellent service during covild 19

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones for the price. I would recommend them to anyone

    I would recommend this to a friend