Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30024 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1242 Showing 24,821-24,840 of 30,023 reviews
  • Rated 3 out of 5 stars

    Flaws that I can’t seem to fix

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the quality. Only one ear piece synths with Bluetooth on multiple occasions. Brought them in to be looked at and Beats did not stand by product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it like 3-4 months ago, the sound now is not great. It likes keep cutting off don’t know why

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Positive vibes!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones especially when I workout because they are perfect for the gym!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Beats By Dr . Dre powerbeats pro Totally wireless earphones two weeks ago. the sound is very loud and good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great easy to set up and are comfortable while working out, will definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love my Powerbeats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Powerbeats. It was a hard decision between these and the AirPods. Glad I decided the Powerbeats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for working out.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome music replication. Very convenience especially for working out. This is the second pair I got.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking pair of earphones but the hard plastic hurts my ears after wearing for a few minutes. Don't know if I'd recommend, depends on your ears I suppose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound. By far the best earbuds I’ve ever owned. Good quality. Extremely easy to pair .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best headphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    powerbeats pro is the best in every way if you like to go workout or using it at work this is for you!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. My wife takes it everywhere. Definitely recommend as a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for running! Apple connectivity is awesome, exactly the same as Airpods. Love the color!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The life expectancy is not great. I am charging the case every other day and they only last about 6 to 6 hours.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were challenging to pair at first, I had to turn my phone off and back on to initially pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas gift and she loves them. Great battery life and easy connection to iPhones

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Constant loss of connection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst pair of wireless headphones I’ve ever paired with my IPhone. The sound is ok but they constantly unpair from my phone when I’m working and I’d prefer to not stop every 30 mins to repair the headphones. Don’t waste your money on these get something better. I turned off auto play as well and it still disconnected constantly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome beats

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these new they are still amazing definitely would pick over refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    gifted

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    teen loved them she recieved as holiday gift age 16 used daily for last year no issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible don’t buy! :*

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! Do not buy. They said they would deliver on Feb 1 and then on Feb 1 they said they were delayed until Feb 14. Scam! They knew they were going to take over 2 weeks to come. This is why no one wants to buy online from stores like this any more. Also calling into Best Buy is a nightmare and you can never understand the person on the other line and they can never help with questions. Going to cancel my order and never shop at Best Buy again. This whole process has been terrible. Sad!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Great sound but connection issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One headphone will randomly not work and you have to go through hassle of resetting them. Aggravating after the money you spend on them

    No, I would not recommend this to a friend