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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30025 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1251 Showing 25,001-25,020 of 30,024 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Problematic charging port.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection between ear pods and charging dock doesn’t always connect even though it looks properly connected so when you go to use them either one or both pods have no charge. For the highest price of ear pods on the market this is an issue that should never happen. Very disappointed and will probably throw them away if this persists.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent product but could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sounds good (songs are clear, bass is decent). However they did not fit snug enough to hear as well as I needed to. Also one stopped working and then started working again. I didn't want to risk them failing again so I returned within the return widow. Not a consistent high quality item but not the worst sounding headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice packaging, durable material, and nice audio… 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats Powerbeats Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a great sale the sound is nice but it just didn't feel right after awhile so I turn them back in.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Earphones for at work and working out. Great bass. Tunes everything and everyone out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these earbuds for a bit over a year now and I absolutely hate them. The battery life is terrible and I am constantly having problems with them. Half the time they do not connect properly, like they aren't bluetooth, the pod won't go into pairing mode, they will pick-up background noise but quite my voice, when I answer calls I can hear the other person but they can't hear me, and the app is just a bad and won't update the earbuds. I take very good care of my stuff and these have never been wet. I am incredibly disappointed in these especially for the cost. Plus the "warranty" is a joke.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    I like these!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have good performance while I work, workout/box, and walk quite bit. They’re comfortable too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t hear very good unless I hold it it doesn’t really fit in my ear I done switch all the buds and it still don’t fit right in my ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good for men’s ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves these! Maybe made for bigger ears or men! Didn’t work for me, but suited him well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Beats!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound; could up the bass some. Otherwise worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was so easy and the unboxing experience was very nice. Great quality headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good However my ears start to hurt if i wear them for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Power beats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super happy to get a pair today. I love the sound it’s amazing and baby blue color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Try it before you buy it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, but these are heavy on my ear. So I had pain when I wear these over 30 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my boyfriend and he’s pretty happy with it. He says the sound is really good.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in Nov 2019 and here it is May 2020, they won’t charge anymore and the left one hasn’t worked since Feb 2020. I usually used them why I was working and I put them directly back in the case after using them. For the cost they should have lasted longer!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing, just need a lil more bass boost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing, love the interaction between these and my iPhone. Only wish the bass was deeper

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bluebeatz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! I use it for exercise and I feel very comfortable that they will not fall off !

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect design on headphones to not fall out of ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair now and they’re amazing. The quality is great and the sound is better

    I would recommend this to a friend