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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1282 Showing 25,621-25,640 of 29,925 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Dr. Dre powerbeats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, but I just got them so have to try them for awhile

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever!!! Don’t loose one. One costs as much as two

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Wireless Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Clear sound. Would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats beat apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beatpro are literally the best wireless head phones out there.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after few months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously owned Beats Dre Studio as well as Beats Dre Powerbeats Wireless in the past and both had worked very well for a long time and till date. And now, all of a sudden this pair of earphones stopped working after few months. In fact, I never used it for my gym or any workout and it was solely used for commute time only. It never got drenched in rain or anything. It was just a disappointment all of a sudden, that the right earphone stopped working. Before that, I had other issues like no proper synchronization between the two earphones and every time I had to reset it manually by connecting to the charging case and power. This is a great disappointment which is expensive for me. I wish either apple or best buy can do something about this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to use price could be better but is apple so

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones great quality overall best beats out there

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    good rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the fit and soundproofing- the airpods are louder with more crisp sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect for Workout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect for the gym and running I totally enjoy them

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    PowerBeats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like these much better than AirPods! The fit is very comfortable !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    And I had to exchange them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but the first pair did not work and I had to exchange them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats By Dre

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful sound but I bought these for someone else and the piece that goes around your ear has broken already

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super awesome sound!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome sound!! The charging case is very nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor Apple Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be clear, the headphones themselves get 5 stars. The Apple service when there is an issue however is terrible. I’ve sent the headphones in twice for the same issue and Apple claims they cannot duplicate the issue yet I’m able to every time. It’s simple, the left headphone won’t charge with the case closed. It’s not that it won’t hold a charge, just that I can only charge them with the case open. That’s not what I paid for. It’s too bad, too. These headphones really are 5 stars. At least the Bose that these replaced still work so I can use them when these are out at service, not getting serviced. And I can use them as a backup when only the right one of these has a charge because the left one stopped charging. I’d keep wearing my Bose if they were a better fit for running.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get something else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish I never purchased these, I don't like much of anything about them. They are complicated to use, seldom work without fiddling with them for way too long, sound just ok at best, instructions included don't even explain how to turn them on or off. Much preferred the older version with the wire. Would take back if I could. Will not buy another pair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is top notch but there's times they won't connect to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Beats wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and comfortable ear piece.messy to adjust to comfort levels

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great. Really uncomfortable. Returned them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Sound amazing and are worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats pro review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones to work out with especially this pandemic.

    I would recommend this to a friend