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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1288 Showing 25,741-25,760 of 29,925 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I love these! Sound is great I have had zero issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not great - disappointed and returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POOR sound quality and over ear piece different between sides. Returned for AirPod Pro. Huge difference in sound quality which I do not remember when trialing. Maybe I got a defective pair. AirPods just do not stay put, so I wish these were better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones is light good sound and cancel noise and the price is better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to pair with any devise including ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and stays in the ear well while running.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing special.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is nothing special. Blue-tooth struggles with connecting and disconnecting to non-Apple products. Buyer will likely need to cancel auto-enroll of Pandora Premium at $9.99 per month. Will need to use Chat and have Order ID ready.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my wife wanted they have amazing sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent and my daughter loves them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charging issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but doesn’t even last then a year, headphone doesn’t even charge anymore and just to fix is the same as a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and the color fire work with any phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds good and nice color.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used these the other day for the first time and they were great! The sound is good and the color is nice. Have to learn how to work the features. And to see the battery life on your devices is a plus too. And the different sizes for you ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve owned. I would easily buy another pair.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good earbuds when they work. Unfortunately, this is my 4th pair. The latest pair was purchased June 2022 and one earbud doesn't work as of 8/1/2022. You would think I would learn after three pairs. Now the return window is closed. Sorry, but have to choose another brand next time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be the biggest fan of these but this is now my second pair that I have constant trouble when trying to charge them. Unless they are sitting in the perfect position they do not charge. I constantly have to move them around like there is a short somewhere

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy to setup. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good wireless option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and practical. They don’t fall out of your ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Beats Powerbeats Pro - Total Garbage!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money!!! After 9 months of running, they stopped charging. Sent them into Apple warranty via Best Buy. They wanted $29 to repair. Said they were corroded. I only use the Beats to run. During this 9 month period, I only ran 194 times. The corrosion is due to sweat from running. These are poorly sealed units!! I WILL NEVER BUY AN APPLE PRODUCT FROM BEST BUY!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Active Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair and will not budge during arduous workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Bass is incredible, and loud enough to cancel all background noise

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work but have a problem charging in side the case.

    No, I would not recommend this to a friend