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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1292 Showing 25,821-25,840 of 29,925 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats beats beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck! Sound amazing and easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds, great quality, love them. Great color options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earphones with good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds perfect for the gym- they for perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit is bad and sound just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound not as good as Airpods or Bose and could not get to stay in my ear with loop over ear. Very disappointed so returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the 3rd time my son has tried Beats. The frirt 2 times they broke or stopped working right about 9-10 months after purchase. Apple isn’t helpful on repairing or replacing even within the warranty period. This time he wanted to try these and this time it’s the charging port that was damaged. Again apple told him it would be $100 to replace it since they show to have been damaged by an outside liquid, which they hadn’t. He has only had these less then 2 months. I won’t purchase any of these again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good stays on well would Reccomend. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from older version. These are worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    POWERBEATS PRO - WIRELESS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage daughter "Loves them" Great sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I ever bought with no issues what so ever

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad Best Buy customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely bad customer service experience from Best Buy, after purchasing the item I tried to do price adjustment as the price dropped %25 but the site and application didn't let me do it and the customer service was also didn't help me. Next time I'll choose another online seller like Amazon

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beatsplease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some great sounds. I always wanted one finally get one.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancelling, comfortable around the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great quality! Love the fire red color!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Bluetooth Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love these bluetooth they really sounds great !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but don’t fit me well.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, the sound quality was great but sadly my odd shaped ears prevent me from enjoying them...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy! Great quality, color and sound is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not what I was expecting for a expensive pair of head phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Power Beats Pro are dope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great build, excellent sound quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just ok! They are not as loud as they should be. Not sure where beats fell off. I’m not satisfied

    No, I would not recommend this to a friend