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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1295 Showing 25,881-25,900 of 29,925 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very comfortable and secure when moving around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features but not the most comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features on these and how well they pair with my iPhone. My only complaint is the design of the part that sits in your ear, it start to be uncomfortable rather quickly for me. The great features are the reason I’m keeping these. The fact that I used my Best Buy points to purchase them, otherwise I might have returned them for something more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great sound. Love using them for all my activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bass, better than the airpod pros in my opinion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not have wireless charging but costs as much as airpod pro

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds... they are easy to use and sound great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats Pro are good. I think they should have been a little louder. If they had been louder, it would had been a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and noise cancelling headphones...love it And would recommend it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for Android users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, premium design, and superb sound. But if you are an android user please stay away from this as it has connection issues with android phones. I believe when Apple took the acquisition of Beats they made sure they make beats products only ios/apple compatible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. Game changer. Securely stay on my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for my workouts! Can also take calls on them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ease of use. Great sound quality. Excellent case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good, very good, color, the sound I love

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beat purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome headphones quality is great. Sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats wireless earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and perfect for a workout or a walk.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not excited

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit my ears and did not tell me the battery life when I turned them on. Uncomfortable to wear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the product fails, customer support fails. Very bad customer service from Apple. Save your money and buy something Best Buy stands behind, something they will sell you an extended warranty for. Not Apple / beats products. Save your money. The case is big. They don’t fit in your pockets. And like I said Apple support after if you have a problem is poor. Don’t waste your money on this. I wish I didn’t. I’m $250 in the hole.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life on these power beats headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great workout product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and its beats works great with iphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product for everyone, it's amazing, great.

    I would recommend this to a friend