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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1303 Showing 26,041-26,060 of 29,925 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how loud they are, and they don’t fall off !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I recommend them I can hear music better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.. wish had a little more bass.. but great sound and clear

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for listening to music while you work out or go running but it sucks for calls ! People on the other end always complain to me that they can’t hear me so I’m guessing the mic is the issue , but otherwise are very comfortable compared to other wireless earphones I’ve had including the apple air pods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, easy to use and has a good fit for ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to place in ears.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the product is finally placed within your ear(s), it is secure most of the time. Does cause ear pain initially.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. Have a great sound. great buy!!

    I would recommend this to a friend
  • Cons mentioned:
    Portability

    Rated 2 out of 5 stars

    Beats pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems since I got them also you have to carry the huge case with you

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earphones. Feels very secured on the ear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and quality. This is my second pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ti buy. Don't regret the purchase..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Having trouble with left side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side either not charging or it stops working talked to apple and they are sending a new one once I return this one

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use ,easy and comfortable I love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disapointed :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to buy these, primarily for the fit, since I disliked the way the Air pods look, liked the sound quality but disliked that after 30 minutes, I hand to constantly push them back into my ears. After the first pair of Powerbeats Pro arrived and I put them in my ears, they felt secure and comfortable but the sound was extremely flat, hardly no base at all! I checked my settings, equalizer under iPhone Music to no avail. I could not believe how bad they sounded especially after the rave reviews I found everywhere. I put my Air pods back in, and it was night and day, the sound was rich and bass was good. I tried my Bose Quiet Control 30's on and they sounded like always, Great! I took them back to BestBuy for a return thinking it must be a defect. A few days later new ones arrived, put them on, same thing! Flat sound! I tried all the internet, changed the earpiece to the largest fitting, reset Powerbeats Pro and nothing! They sound terrible! Could BestBuy have a huge batch of defective Powerbeats Pro sitting in their warehouse? What am I missing with these over $240 and mostly great review headphones??

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    super cool colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound qnd very light kn ears, great to work out in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats - Red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Every now & then there's a connection issue.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good If any one needs a wireless can go a head and buy it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great fit.....ok sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was comfortable and secure, but the sound was not that great. Voice was not clear on both ends of the call.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor design makes them a bust

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work the sound is decent, not great, and they do stay in place when working out and running. Unfortunately the case design is awful and the earbuds won’t charge in the case more frequently than not. Also the iPhone interface is poor and doesn’t load most of the time. Better off with my old Bose buds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    PowerBeats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the quality. Comfortable to wear.

    I would recommend this to a friend