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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1314 Showing 26,261-26,280 of 29,925 reviews
  • Rated 3 out of 5 stars

    Not great, but not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, they’re okay not the greatest in sound. I thing AirPods are better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Minor discomfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them, the only negative thing I’ve experienced was my external auditory canal would feel discomfort after using them for more than two hours not sure if my ears are a little sensitive. Also, they lose a high volume of battery life within 24 if they are out of their case. Other than that I enjoy using them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound and comfort are awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working for a little while but now I’m having trouble re-pairing to my IPhone. HELP!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big country

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but a bit too expensive for me but good sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty case design = dead earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds a few months ago. They sound great. The fit is nice. However the case design/charging mechanism is flawed and the earphones do not charge unless precisely aligned. This means you need to have your phone open to verify both the left and right sides are charging. Once you confirm that both sides are charging, do not touch!!! Even closing the lid or shifting the earbud a millimeter breaks the charging connection. The flawed case design also drains the battery quickly. For example, when storing the earbuds in the case the charging connection occasionally connects and disconnects. This causes the earbuds to connect to the phone instead of charge. It is frequent that 90% of the charge is lost in 24 hours just because the earbuds and charging case do not connect. This product is a huge Apple failure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome for the gym and yoga.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound Love these for gym and yoga classes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it, but

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really easy to use, But it doesn’t have good Quality sound, the microphone is very low

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get loud enough For the money but I guess it’ll be OK

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Title

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for anything. Running Walking Etc……………...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Strongly recommend it to anyone.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted for different colors and very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I hope last longer than my previous powerbeats

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Huh?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got mine and I am instantly disappointed with the sound quality. They sound very hollow. I read this same thing from someone else and it turns out they had a defective pair. I will be returning these and waiting another 3-4 weeks to get a replacement just so I can see if that's the problem. Very disappointed right now....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product is ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the retainer design but honestly I found that the air pods have a better quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Beats wireless ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great for late night listening I use them for the TV. Long lasting battery not as comfortable as I wish they would be. But get the job done. A bit pricey, so I settled for the color LAVA dont know why color makes a price increase. But it is what it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues with charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to buy these but all I have heard is how great the bass is which I love ,until I started having issues with one earpiece charged and the other dead after having it charged for more than 8hrs —horrible !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds perfect color. Great gift for teenagers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Major flaw: hooks dig painfully into back of ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted these to work but found out after wearing them for a brief period that it wasn't to be. The plastic hooks that go around your ear create a pressure point behind the ear that becomes painful and impossible to maintain for more than a few minutes. No amount of adjustment was able to remedy. Sound quality wise, they work well but was unimpressed by a lack in the mids that made the sound quite unbalanced. Put those two together and had to return. Maybe your ears are a better fit so good luck if they do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy or beware.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because of previous ratings. I am dissatisfied because the left earpiece cuts in and out. I also use the earbuds for my cell and they are not crisp and clear. I am planning to return the wireless earbuds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and very easy to connect to your phone

    I would recommend this to a friend