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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1318 Showing 26,341-26,360 of 29,925 reviews
  • Rated 2 out of 5 stars

    Too bulky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get these as I have small ears & wanted something that would stay in my ears-easier than pods. But the Case was too large-and the ear buds themselves were just too heavy. I returned them unfortunately, still on a hunt for the ones I fall in love with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Poor performer with poor lifespan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is after one year the left beats stopped working shortly after the return period ended. They were mediocre to begin with, so this is a final rating of poor. Do not buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable to wear. Even after you switch the earplugs it’s still uncomfortable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option for ill fitting Air Pods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the fit and sound. I traded my Apple Air Pod Pro earbuds because I couldn’t keep them in my ear. No matter what I tried the Air Pods fit was horrible. Bears were the perfect solution.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time getting this headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerbeats Pro from Apple is the worst headphone device I have. Connecting the Powerbeats Pro to the iphone requires patience, and connecting it to the iPad is almost impossible. The battery now is dying after 20 minutes of use, and it disconnects from Apple Watch while showing connected, after a minute. The quality of sound is good only when it is tight to your ears, and when you exercise or move, get loose, so the quality goes down. I am getting several complaints about the quality of the audio call. I returned to Apple for repair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound; not bass heavy. Speaker for calls is d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound; not bass heavy. Speaker for calls is decent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No stars was forced to put a star to submit review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money !! Should be worth no more than $50-60 music quality is okay, there’s nothing pro about the headphones.. description says the earbuds can be adjusted to fit your ear which was a major plus when I browsing to buy earbuds. overall I am not satisfied with the headphones at all . They fall out my ear at least 2-3 an hour with little moment . Not as loyal as I expected. Everything they are marketing these headphones for to me is false . I am returning as soon as possible which I only had for a week. I can not deal with the earbuds popping out 50xs a day I can deal with the earbuds not being as loud as I like but there are way too many cons with these buds ..purchase at your own risk

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby likes them but he says they always fall cause he has small ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better then beats3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for running, music sound, and picking up calls

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed I have Amazon ear buds sound the same

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great for listening to music.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music but awful for phone calling

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man... my wife and I were super excited to get these. Saved up and waited for her birthday. Tried them and were soooo surprised about the lack of bass. Even to the point where I was sure there was something wrong with our pair and wait to exchange them, tried em in the car and same thing.... no way. Exchanged them so good ol’ AirPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible, fit is awful. Not many earbuds make my ears hurt, these did. Sit right in the pressure zone, gives me a headache. Sound was low, not great for working outside.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Grrrr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the AirPods. Don’t really use them much anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerbeats review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. The fit is a little tight and uncomfortable but have only used them for about 2 weeks, maybe they will loosen up a little. Overall, pleased with the ease of use with other apple products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only work when they want too. For the money, buy inexpensive set. I've gotta go wait at the apple store to resolve what appears to be a constant defect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound, awful quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful....bought these less than a year ago and the left bud doesnt hold a charge all day yet the right one does. Sound is perfect, now i have to throw them out no warranty left. Now im without ear buds.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The most convenient earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats pro come with multiple ear tips to get the fit just right. It also helps that there’s essentials an ear loop so during workouts it doesn’t fall out. I think my favorite part about these earbuds is how easy they are to set up and connect each time assuming you have an iphone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Is what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it will do, plays music when you work out. Wish it would work with only one bud, but it doesn't. In order to disconnect though you have to put both buds into the charger. The app on the phone doesn't really do much either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds when they're on sale.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale, and the bass response is pretty awesome if you have the earbuds in correctly. Make sure the "b" is straight, and you're good to go. Somehow, I was wearing these with the earbuds slightly over-rotated, and even though I could hear, the bass wasn't as good.

    I would recommend this to a friend