Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1319 Showing 26,361-26,380 of 29,925 reviews
  • Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made for iPhone, but I have an Android phone and I am still able to listen with one headphone in while charging the other, then swap when it dies which is what I have been looking for and perfect for me for work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased 2 pairs of these. After awhile, both of them will play for 15 minutes to an hour and just turn off. Happens all the time with both sets

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only 1 Earbud Works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I did my research before purchasing these earbuds... but once I received them and had trouble getting one earbud to work, I quickly realized this was a common problem. I'm very disappointed. The earbud that works sounds amazing. Until Beats can resolve this reoccurring issue DO NOT waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these about a week ago. Absolutely love them. One of my biggest issues with ear buds is them staying in. These stay in! The sound is great. They last for hours. I used them all day long!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work out for my son, returned for the Beats Dr Dre full headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough and uncomfortable cute tho I wouldn’t buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound for wrap around ear.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift. Not worth the amount $$$. Lacking BASE, too much Treble.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left won't stay charged!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a common issue online with others stating the left one won't stay charged and will be 0 when trying to use it. Even though the power connectors in the case are magnetic it doesn't keep them in place well and it disconnects. Not sure why the left more so than the right. Anyway, taking it back as its a bad design and don't see how Apple will be able to fix it anytime soon. Unlike the Airpods that fit in it's case in a way that keeps them connected, these don't and would probably require the next version to fix it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great at first...not so much anymore

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked WONDERFULLY for the first couple months. BUT now I'm running into all sorts of issues with the right ear bud: connection issues, charging issues, high pitch sound issues (never all the same time). Resetting helps solve the issues, but I have to reset every time I use it..so that sucks :/

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for all day wear.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones bc they do not fall out but after a few hours they do make my ear very sore. They are not made to be in all day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid workout headphones.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid workout earphones. Not the best bass, but when you are running you just have to focus on the run and not pick apart tracks. I like that there are control buttons on each earpiece. Having native iOS integration is a benefit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones work great I have had them for a month now and I have not had any issues. You would think that the quality would be immaculate for the price, but they work pretty good. They are compatible with both iPhones and Android phones (Android user here).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE..... Not a fan.... Already had to send them back because they both won't connect to my phone (Pair). I've owned two Beats with the cord that I had ZERO Problems with.... Not worth the money.....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me. Sound not very good and not comfortable to wear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to learn that the sound quality was not as good as the air pods.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not worth the price. It's definitely not good quality to use during a workout.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Specs are Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! I really like the specs that these have, including the announcements from my phone, the pausing when one ear bud is removed from the ear, and the pairing process with find my earbuds

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Bluetooth pro. These have got to be the worse ever by far. I got a pressure ulcer in my ear from wearing them but I kept pushing to give this a chance. The sound isn’t the best and I was on the plane and there’s no noise canceling. Plus because it’s owned by Apple you cannot return even with total tech. You have to go to Apple. I don’t recommend this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems incompatible with Samsung phones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs smoothly with my iPhone but struggles on Samsung galaxy 8+.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work ok until two weeks before the year. One not work any more

    No, I would not recommend this to a friend