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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 29,925 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best earbuds for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thick back end great ear buds in the galaxy of fire head you inthe Kh5stars

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find them comfortable and the batteries last for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Would be perfect if it wasn't for connectivity iss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated, I have had connectivity issues. I had to exchange one already, but the one I have now seems to be void of most problems. I still have issues with it connecting even when in it is in the case. I've noticed that one of the hooks seems out of place, so when you close the case, it moves the headpiece out of its magnetic connection. I think that is why it still connects sometimes while in the case. Other than this, it's a fantastic product. Comfortable to me, and sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    If purchased from you honor the warranty no matte

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for one year or so before something goes wrong. So Please get the extra warranty or total tech the day of or before the date of purchase, because they won’t honor it if something goes wrong afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    excellent base and are extremely comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base is excellent and headphones are comfortable. I wish the charging case worked with my wireless phone charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily my new favorite headphone. Having volume control on the headphones themselves was a game changer for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jb earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, whether talking or listening to music, wish they would increase the battery life. Sometimes it's hard to reconnect to your phone once it's been disconnected by distance to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    BASS ALL DAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! I’d definitely recommend these to anyone that love bass. It absolutely slaps with Apple Music’s new LOSSLESS. No distortion what so ever. You love running or the gym to pump some iron. These are definitely 5 true wireless from research. My only con is that they tend to hurt my ear after a short period of time. I’d recommend using the biggest earbuds they ease up on the pain in around the ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats Pro are exactly as advertised. Easy to setup, and seamless integration into the Apple ecosystem, including iPhone and Watch connection. Very easy to switch devices. The charger fits well and pulls the earphone into place with a magnetic click. Battery life is excellent for those who might use these earphones for several hours throughout the day. I always charge devices when not in use or overnight, so I’m not sure how they would do for folks who forget to charge or try to stretch for multiple days. Tip for Apple users: use the regular setup method. I initially tried to pair these with only the Apple Watch as a generic Bluetooth device rather than using the simple iPhone setup. My goal was to ensure the earphones only connect with the watch. This proved to be problematic based on how the watch and iPhone interact. Once I ran the automatic setup from the iPhone everything has worked perfectly. This is a function of Watch+iPhone and not reflective of anything specific to the Powerbeats Pro. Sound quality is very good, and maintaining a Bluetooth connection is reliable. The medium sized ear inserts are a little small for my ears, and therefore the bass response could be improved with larger and firmer tips - which was true for regular Powerbeats and other earphones. It’s good enough however that I’ve decided to stick with the original tips rather than buying larger tips. Also, the earphones do not have noise cancelling technology. While these are my favorite-ever workout earphones, they are not my earphone of choice for airplane use. For airplanes I still prefer the Bose Quietcontrol, but with their odd horseshoe collar design, those were never a consideration for workout use in the first place. Highly recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slides off when sweating. Not the most comfortable. Great sound, battery lasts, waterproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the hubby for Christmas and he loves them. Best purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My boyfriend loves them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Battery life is long. Sound quality is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Power beats pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to order me a new pair since i lost my previous ones. Probably the best headphones i ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like most about these headphones is they don't fall out your ear so it's more versatile and you can also move around or dance without them having to go flying or missing due to them having good grip on the ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years later

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2025 and still love using them for the gym and still in great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and sound. Buds don't move around or slide out while using them, controls are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and the sound is great! I have 2 pair now!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth option. I like the over the ear option to make sure they stay secure. One or both I can use them to listen to music or make a call. They sync up with my iPhone very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper confortable, light weight charge all night and you are good to go all day love them for running

    I would recommend this to a friend