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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1321 Showing 26,401-26,420 of 29,925 reviews
  • Rated 2 out of 5 stars

    Great if you can get them to fit comfortably

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was really good but I was never able to get the fit right. I couldnt put them in and leave them on for several hours without them hurting the back and inside of my ears. They did stay in place but just too uncomfortable for me so I ended up returning them and purchased airpod pros.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple product!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with apple phone. Didn't link up well with Samsung phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CEO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Customer service Beats by Dr. Dre works nicely when working out at the gym or just walking around the lakes. I would repurchase this product. Give a gift to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work outside and deal with water, and was a bit worried they'd fall off my ears. Been wearing them for almost a month and no problems, and they stay on regardless of how much i move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. I have purchased others that do not wrap around my ears and i was not satisfied with them. These are excellant for listening and even surprisingly talking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally wearing irritated and quick volume reduction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the outstanding battery lifespan. Also, if you looking for workouts headphone here is bus stop they fits perfectly and allows you to run without worrying about them falling off

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Invest elsewhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, terrible sound quality. Amazing return policy of 15 days here at Best Buy leaves me with them since I’m at 20 days (thought I’d give them a chance).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok earphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and sound but not worth the price and battery dies too soon

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable design, sound quality was not good. They were practical for the gym, but still not comfortable. Good connectivity, good battery life. Ended up returning this item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No noise cancelling at all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound acceptable. With noise cancelling i can still hear the around sounds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super disappointed in the sound quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally stinks in the sound deparTment. Why did I switch from Bose to these? Do not be mislead by the positive reviews and Apple name. These are lacking and sound like earphones did 5 years ago. I need crisp clean sound with good base at the gym and these don’t even give me that at home so I couldn’t imagine in a noisier environment. Why these got so many good reviews is beyond me because they must have been fake! Totally not worth even $80 because my last pair of Jabras were that price and they sound 1,000x’s better. Will return these today for sure!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as the first ones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Powerbeats and they worked great aside from that cord that had them attached, decided to buy these and I was very disappointed. The sound quality had a dropped and then when you would use them to talk on the phone it would loose you voice so people wouldn’t be able to hear you and would only hear bits and pieces.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs noise canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but still hear outside noise. Can’t wear for long periods of time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvements from previous model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they auto shutoff! I like charging them in the case as compared to my previous headphones that required them to be connected to a cord directly. I can charge them, recharge my case and then have an extra charge ready to go if I’m out and about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get them. Don’t even think about it!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go. By far the best Bluetooth headphones I have ever purchased. Bought these for my wife and they have had no issues all the way up to now, October 2021. Now with the update, they can be tracked with Find My app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price drop under $60

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is decent. Price should drop drastically. It connects easy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is decent. Kind of wish I went with the AirPods tho

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inconsistent battery life between the buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these headphones for 6 months now. Every week, when I put them on, one of them won’t be working while the other is. My phone displays the one that’s working has 100% battery life, and the one that isn’t working is at 0%. This is despite the fact that both were in the Casa since my last use. I took then to Apple once before to get then looked at but the same problem keeps occurring. Usually they end up working again after I charge the dead one, but this is such a huge inconveniences and ruins my experience with the buds. I got them specifically for working out with, and there’s nothing more annoying than working it with only one working ear bud. These headphones suck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were fine when I first purchased them a few months ago. I didn’t use them too often, but every time I’ve used them my right ear bud was always dead. I’ve tried everything I could think of to get it to charge again. There’s just something wrong with the metal piece that charges it. I can monitor the charging on my phone and I can literally see it disconnecting and reconnecting repeatedly when it’s set down on my table. After fidgeting the headphones for about 20 minutes and sometimes charging the right ear pod by itself, it’ll charge successfully. In my opinion, these are not worth the risk of the price you pay. I’m officially done with Beats by Dre products.

    No, I would not recommend this to a friend