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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1322 Showing 26,421-26,440 of 29,925 reviews
  • Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve really been great so far. I’ve seen some people complain about them not charging, and honestly it’s not a hassle making sure that they’re both charging. I swear a lot, and will wear a beanie when working out. So far, it hasn’t been an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds for iOS devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my wife's PB Pro earbuds. She's very happy and we have the old ones as backups should the batteries crap out after 3-4 years of use like my old blue ones did. Pairing with iOS devices is a breeze!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don't recommend them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! I have them for less then a month and I keep having a charging issue with one of them. Only one of the earpods charges but the other one does not want to charge. I've tried everything to make it charge and nothing. Also, before I had this problem some how the music kept cutting off. I mean if I'm paying so much for some earpods it shouldn't give any problem. I thought these were going to last pretty long time for the price it has but yet it lasted less then a month! Thank goodness I still have time to return them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great investment!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt quite like these. The sound quality wasn't up to par for a high end earohone brand. I was able to downgrade to a MUCH cheaper brand and was much MORE satisfied then these. The left earphone completely died within 24 hours. Couldnt get it to work, just ended up returning them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    too many problems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right one loses power too fast, it does not align to the left one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good earphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these with the main purpose of listen music when I workout. They are ok. Only reason not giving 5 stars is because the bass is not that great and you can still hear some noise from outside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as the Bose but battery life better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted new wireless head phone for work few good points, good design for the ear, battery life okay, and the cell phone clarity good, Here the weak 1 points, Bose sound better , if Bose would ever get a better I the ear experience and batter batter life Beats will have a serious problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely poor qaulity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the beats Powerbeats pro two months ago, and the emblem on the right earbud has started peeling off.  I contacted Apple with my concern, and was told that it was cosmetic, and was not covered through their warranty. A week later the right earbud stopped working so now I have to go back to the store again and have it shipped out and hopefully they will cover it.. I am extremely unhappy with my purchase and would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working out. Does not come out of ear like some of the other ear buds. Use mostly for working out. Have not used phone functionality much but the sound is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable pair of headphones. Light weight and easy to take on and off. The sound quality is also very good. My only complaint is the price. I would not say they are overpriced but they were definitely expesive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Charge Seating

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite literally the worst pair of “truly” wireless headphones I’ve ever purchased. Never will both headphones seat in their respective charging adapters while in the case. Every other workout I open my headphones case to find either the left or right ear bud has not charged. I’ve updated, and even exchanged for a different pair but still the problem remains. If the case is at all moved like say in a gym bag, Expect one headphone to unseat from its charger and stay on till it’s dead. I wish I could return these. I won’t comment about their sound quality or build because overall this product is poorly designed and outclassed by any product that actually works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection is not always strong and sound is very hard to adjust

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love these!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality! For the price, it’s surely worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good headphones but it hurts my ears after awhile

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality was solid but the comfort did not meet my expectations. Tried different ear tip but could not keep them in my ears for more than an hour.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the cost

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the cost. I’ve had plenty of problems with charging these. Had to return them for a new pair . Often only one ear will charge and they often go out of sync. I have a peloton bike and sometimes only one ear will work. Not recommended. Even with the returned pair I still have issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bouth these because the were on sale. They function smoother with Apple products. Definitely get the Beats app if have an Android Use them to attend meetings via MS Teams & Zoom, while driving, working out, coaching. Battery will drain with daily uses though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Amazing until they stop charging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound quality than AirPods but there's a commonly reported design flaw in the charging pod.. They stop charging consistently within a month or so. Too expensive for such poor quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good fit!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t particularly like these Beats. The ear piece hurt my ears and didn’t have much give so they dug into the back of my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem with the quality sound to much treble not enough base

    No, I would not recommend this to a friend