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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1324 Showing 26,461-26,480 of 29,925 reviews
  • Rated 3 out of 5 stars

    Just average sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Was expecting a little better sound and bass hard to put on my ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    These things stink!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. These things sound great and fit well. Only problem is they completely stopped working after a month. They just would no longer connect to my Ipad. I looked on line and I'm not the only one who has this problem. I also purchased the extended warranty only to find that what I'd really bought was Apple Care. This means that I couldn't just take them back and get a new device-I have to deal with Apple. Its a pain and if I'd been warned I would have purchased something different....something that didn't cost more than 200 bucks. Be forewarned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One Sided Head Phones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work, they are great! But almost all of the time one or another of the head phones will not connect, despite the other phone being paired. I have returned it for repairs, but they still can't fix it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are very low, the Apple AirPods are lauded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds were purchased for my wife to use while walking. She is particular about things on her ears and head. She likes these and they stay in place while wearing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not spend your money on them I promise you won’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really suck I’m a truck driver they really suck

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last long for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 2years my left ear phone dies within 2hrs after being charged for hrs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works for me!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great just wish they would have lasted longer after about a year of working out in them the sound goes in and out. Also 1 war bud world always have issues connecting after about a year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wright side not working properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it 2 days before vacation i didn't use it for phone calls until i came back, the right side I can hear but the person on the other side can't hear me I haven't been able to go to the store to see if there something they can do. I really like my beats they are my 3rd pair but I'm not happy this time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok at best. The case is huge. The constant disconnects where 1 earbud has no sound and have to re-pair is beyond frustrating. Need the case to pair so that his becomes problematic. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So Unreliable Can't Even Use Them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had charging and connection issues from the beginning. Has gotten worse. Yesterday the left earphone stopped working altogether. It's to the point now where I can't even use them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing good I can say is that they fit good and sound good. Getting them to charge and hold a charge is a different story. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought these as a gift for my mom for her birthday and she had no idea how nice they would actually be. She wanted a pair of true wireless headphones to wear while she works in the yard and had fallen in love with these!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havw to return it sounds no aa i expect I exchanged for Apple

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sweet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job, nothing too great , battery could last longer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Left ear stopped charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear stopped charging after only 2 uses. Reading other reviews it seems like it may be a common issue. They’re great when they work like they are supposed to but a hassle to get fixed when they stop charging

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work they work great, but frequently one side connects but other will not. Right side has an issue connecting. Sometimes requiring multiple attempts. Have 2 pairs, both same issue, same side.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough to hear over a lawn mower. Not bad for the gym though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best of The Best, Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love My Beats.. I kept going back & forth & reading on line what was the best Earphones. These are the ones. I am older but still Love my Music & I can talk to My Family. Ride my Bike, Walk & do my chores around my home with these on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are decent headphones but they are very uncomfortable in a short period of time. Sound is not the best if you like base these are not good for base at all. The sound is not bad it’s good. But when Compared to other headphones like the air pod pros these are not it. The air pod pros are better as far as sound and the noise cancelation the beats do not have that. If you want secure headphones and do not mind the comfort level then the beats are for you the comfort is just terrible but they will not come off if working out or doing serious movement. Research hard before purchasing

    No, I would not recommend this to a friend