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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1327 Showing 26,521-26,540 of 29,925 reviews
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear never work I’m not sure if doesn’t charge or poor connection

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when everything works, they sound great! Long story short i went through 2 pairs, both had the same issue, one of the ear pieces would lose connectivity, extreme hassle getting them reconnected, Don't waste your money wait for them to fix with software patch or new model next year!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but not worth the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well but for the price and color that I got, I just don't think it was worth it. I ended up getting another brand of earphones. I wasn't satisfied for what they were and how much I paid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First day and second day, fully charged in its case. I used it to listen to music and it lasted on both days for close to 2 hours, third day eh the sound quality dropped and somehow the bass changed to tweeters sound! Very disappointing, Tomm will be my last test with music and I’ll check online as to HOW to adjust the bass sounds. IF this Doesn’t give me quality sounds, then I’ll quickly be returning them for a refund

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had a pair of beats before they came up with so I bought them in to the store to pick out a pair and pick those he loves those boots poles we have now he’s so excited and would not put them down that’s a investment thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I was expecting it’s not worth what u pay for it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design reminds me of a hearing aids. I prefer the original.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but I missed placed them in I just don’t like how there’s no way to find like on the AirPods were able to find them on your find my iPhone app but with these theirs no way that I know of to find them if you miss placed them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the sound is great but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i wear glasses and use these ear buds because all of the ones i had before were so small they got lost i love how i know they are there aren't going any where but when wear my glasses it can be a but heavy on my ears. other than that these are pretty darn dope!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t stay connect to the iPhone and drop calls

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice when transitioning from wired.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect item to transition to wireless. Love the compact charging case and without fear of losing them. I'm a Beats fan so it was easy to select these and I'm very happy. Sync with your Apple products in a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Would Return If I could

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would exchange these if I could. but the the store site states not returnable. radomly shutting off mid conversation or music. disconnecting from the phone. They would not transmit or recive but the phone would work. One might work and the other not. They loose sync and cause and echo. If you pressed the button it would hang up the phone, or if you are listening to music would reconnect and start to play again. This was all at a full charge. The the next day they may work all day just fine. intermitant functionality. Soud is great when it works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My husband love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for early Christmas present for my husband, he lives this product and functionality, long battery life and another plus, won’t loose them easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good/decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, however they fall out my ears often

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Stopped working after a month and a half

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Month and a half and they are going back to Apple. No sound coming from them at all. They can still control the device, but nothing will play. Tried resetting them and different devices. Looked online and apparently I am not alone. Also they are difficult to charge if you have made any adjustments to the bands as moving the band to the inside will make it difficult to get both in the case and connected. Voice quality for calls is great, but I bough this for conference calls, and if I can't rely on them to work when I have a call, then they are no good to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear bud only charges half the time. Connectivity is shotty at best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass! Seriously!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple instances where I have had them on the charger overnight, and have had one be dead the next morning. Apple hasn’t been very helpful in fixing them either. They want to replace them (nearly new) with who knows how old refurbished ones. And this is the second pair I own. I was told the newer models work better. Yeah, no. Not even close. One, or the other will be dead at 1%. I’ve seen one bud connected to different things around my house. While in the case! There is a problem with these, and Apple either is clueless, or just want them to connect to one source period. Yikes...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy Apple product and gota go thru geek squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design but horrible connection i payed for the extended warrenty went back to best buy they dont just exchange it because of its a Apple product and I HATE APPLE..id vow to never buy crappy apple again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MOST UNCOMFORTABLE BEATS MADE!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed when I purchased due to the fact that the fit was so uncomfortable. If it wasnt for the previous beats I owned that broke I wouldnt have got these beats in the first place. I did my best to change the earbud tips to fit my ear and adjust the clamp but the way this was constructed was painful after less than an hour and had to return these. I never had a problem with fitting with my previous beats and those were made in 2016. I hope the next beats they reconstruct doesnt have this same issue otherwise I wont be buying beats anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality however very quiet compared to cheaper headphones

    I would recommend this to a friend