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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1338 Showing 26,741-26,760 of 29,925 reviews
  • Rated 1 out of 5 stars

    Worst earbuds EVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible. The right earbud has stopped working. Won't charge at all. And now I'm 2 days past the return period. Such a waste of money. Wish I'd never bought them. Plus the Best Buy return time is way too short. PLEASE do not buy these..and PLEASE do not purchase from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound , comfortable in the ear. Easy set up . I like the way the beats come on when putting up to the ear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it comfortable in your ear ..however the other person on the other side can hear even your breathing..noise control is not good at all the other so I can hear every single sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Left ear went out before 1 year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear went out before 1 year I purchased them for Christmas last year for my husband and the left ear bud went out around June 2020. It was outside of the store warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds I’ve ever owned.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever owned. If you have an iPhone I can’t recommend them enough. Easiest connection in the world and the charging case makes them that much cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Second pair!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another set of beats I bought about 6 years ago. I liked those a lot. So when those were no longer usable I bought these ones a few months ago. Always have liked this brand. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable actually hurts to wear does t automatically connect but does have good sound quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good earbuds! Had a different brand that were crap and not much cheaper. Should have gotten these to start with. Easy charge and sync. Would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant! Love these! I have used the Baby PowerBeats for years and really like these also but the only thing, the cord does get in the way while working. Cordless, all stars now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best” they connect immediately and have great sound they are great with phone calls With clarity of speech.I have tried other ears buds but these are by far the best”

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is the biggest issue here. It is too large to fit in your pocket. The earbuds themselves are difficult to reseat back into the case. The sound quality is disappointing for the price point. You hear everything in the background especially on airplanes. I should have just chose something from the Apple lineup even though I was really trying to stay away from them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Awesome sound. Sometimes a little tricky to pair with a new device, but once it is paired, no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could leave 0 stars I would. I had these headphones for a week and they stopped working. Tried returning them to Best Buy and they wouldn’t let me because it was after 15 days. I had geek squad protection. They sent them out. Apple said nothing wrong. Took them home. They still didn’t work. Brought them back to geek squad they sent them out again. Apple said they fixed them this time. Used them for one day on a run. They worked. Next day after charging all night. Nothing. Terrible product. Sound quality isn’t bad when they do actually work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be louder talking on the phone people can hear all background noise. As soon as my 15 day return and exchange expired that’s when problems started. Right eye bud no sound have to put in case for to restore sound with 100% battery. Now left side starting to do the same. Today when working out sound on both buds was going out. Really messed up my workout!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Alright at best - it worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good bass, easy pairing with Apple devices and adequate sound. Aside from that it isn’t worth the price. The no noise cancelling is huge, crazy that at this price noise cancellation wouldn’t be available. the “b” on the right ear piece has been falling off for a long time now and from a quick google search it looks like this is a common problem. The Bluetooth CONSTANTLY drops! it is a regular occurrence that one of both earbuds won’t connect to my iPhone. Jarbra is the better device and at a cheaper price. First and last beats product I purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over priced junk. The connection of these headphones is terrible. I paid a premium for what? Way to go apple/ beats

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones at a great price! The Lava colored headphones were the lowest price and well worth the money. Bought them online with in store pickup, which went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    I expected more for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was good, but the sound just wasn't as great as I would expect for the price. I returned them and purchased something with a lower price tag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband broke one of the last ones he had and was so disappointed that he didn't have a complete pair because he loves these. I just had to get him another one. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workout headphones. I bought these because the AirPods were falling out to easily when I was running and these had great reviews. Have not been disappointed!

    I would recommend this to a friend