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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1339 Showing 26,761-26,780 of 29,925 reviews
  • Rated 5 out of 5 stars

    Great service! Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! The two people who help was pleasant. The product itself is really good. Only downfall is the case is not wireless But other than that, good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats and APPLE CARE +

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great But I lost one and I purchased the apple care+ which supposed to cover lost or therft Best buy appear to be lost. Speaking with apple care as I type

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats work well half of it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the left one doesnt charge or work at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift to my brother but I did try my cousins first to get the feel and they are awesome. The Powerbeats and Wireless say it all, totally! Now I want some for myself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT Buy These

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work, they sound great and they feel good. That is all that is good about them though. They are way too expensive to be so unreliable. They are a pain to get connected with both ears working and they have to be reset all the time. It is now obvious that the problems that I am having are common and well known by Apple and they don't fix it. Beware

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Some guy with black hair was able to catch my name quickly and grab my item literally in less than 5minutes. Keep it up! Oh and the beats are good too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they just chose not to work and sometimes I have had people complain about them not being able to hear me with my headphones in.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doooooooonnnnnnnnnnnt buyyyyyyyyyyyyyyyyyyyyyyyyyyy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they charge. Sometimes they don’t. Sometime 1 charges and the other one doesn’t. Sometimes one works and the other one just makes a tweaking sound. You have to disconnect and reconnect them. Not worth all the trouble and time you have to spend trying to get them to work properly. Big waste of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, my girlfriend would never use headphones until I bought these. Now she loves them. Peace and quiet for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and comfortable to wear. The sound is outstanding with high highs and low lows. Well worth the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay, but were very uncomfortable. Decent product but just didn't fit well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sacrificed sound quality for battery life. I will never by another beats product again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud will not connect with the left so looks like I will be exchanging with Apple

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy the AirPod Pros instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not care for the fit of these headphones. The audio quality was good, but the lack of Siri controls really makes the airpod pros a better purchase at this price point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrives good in a package very protected, for use on Android phone I might to download an App but works good and really useful for exercise. I can use one or both.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Choose wisely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made me sound as if I was muffled and there was an echo. First time buying, not impressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LIL M AND HER BEATS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE MY BEATS! PURCHASED MY 1ST PAIR ABOUT A YEARS OR 2 AGO. SAW THE SALE AND PURCHASED ANOTHER PAIR JUST BECAUSE. 5 STARS ALL DAY. NOTHING NEGATIVE TO SAY!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over the ear Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are uncomfortable after a couple hours and do not hold charge very long (max 2 hrs) Callers complain that I sound muffled. Really disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how they feel around my ear. Usually earbuds that go around my ear hurts after a period of time. These don’t. Thank you!

    I would recommend this to a friend