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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1340 Showing 26,781-26,800 of 29,925 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit and stay in all day when I am working. The sound is perfection. People say they can hear me very clearly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good When New!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These has been some really good headphones! My first pair did not last as long! However I would not recommend buy the refurbished ones because they do not hold up well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and now they come in different colors. My friend saw it and loved it too so I got her one. These r awesome for people who doesn’t like those big bulky headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get gift got them when they had a sale.. wish this color was on sale for the 179 last week..lol they are beats you overpay for them and we ow it..lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    not so good beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but i had to keep pushing them in my ear to better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT BEEN LUCKY WITH BESTBUY

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this item with doubt on my mind in terms of how long I will use it before I started having problems. This item started having issues after 5 months. The right ear stopped charging and it made me to conclude that I am never lucky with Bestbuy and I will never buy anything from you guys again. I have the same problem with the laptop (HP ENVY x 360) my in-law bought for me in 2020. The volume is very poor and the battery runs out after less than 2 hours of use. I am done with you guys

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SoWorthIt

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a gift for my daughter and soon after purchased my own. Beats by Dr. Dre never disappoints. Super pleased that they are available one at a time. Very seldom use the right ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these. Automatically connect to my phone when I put them in my ears and pause when I take them out.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is trash. At max volume, i can have a complete conversation with someone next to me. I’m all for saving my ears but come on. Ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pete1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these great sound and don’t fall about when doing yard work. Recommend for everybody. Great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very comfortable device with multiple functions and very easy to use and understand all the functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snug as a bug on my ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! Originally had the AirPods Pro, but couldn’t get them from falling out. I miss the active noise canceling, but I’ll take losing that over losing my earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair and love them. Everyone in my house has a pair. We all have case covers so we don’t get them mixed up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    DURABILITY & sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of the Beats by Dre products for about 6 years. In that time I've purchased Airpods, JLabs, and JVC for either myself or a child. Nothing compares to the durability of Beats by Dre. I'm an older woman and I feel the 4 sizes of ear tips are GREAT for most adults and children, the volume (including bass levels) are great for streaming shows or holding a conversation. Of course the original Beats are best for bass when it comes to music. For conversation the noise canceling is SUPERIOR to Apple's airpods (I've used them several times from my child and spouse). Overall with the 3 types I've had - I've loved them all. These are my fav because you can use & control the phone/ media device from just 1 ear (while the other charges). Plus the box lats through at least 2 full ear bud charges. Beats flex are my 2nd fav, like these a full charge will last from morning till night even after several years of use! I'm actually buying my 3rd pair today, because I've given the other 2 pair to my children (after wasting money on JVC and Air pods for them first). Lastly, when I'm working, I frequently need to remove my head phones. Thecharging box is large, so to prevent losing them I hook the curve piece inside my bra or t-shirt- haven't lost it yet. That way the box stays home or on my desk. Another KEY features is that you can start / stop media by inserting/ removing ear bud from your ear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check the materials before you purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause ear pain/ my personal opinion I could have a sensitivity to their material. Eternal ear pain.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    paying for color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on these. Funny part is you can really get a feel for how much you should be paying for these when a different color makes that much of a difference on price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One stops working after 13 hours. Crap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for when he mows the lawn. He stores them in the bedside cabinet. I stress he only wears them for mowing. Mowing takes 30 minutes a week for 6 months at the most. That is an absolute total amount of working time of 13 hours. Really! I know people who live with these things on there head almost 24/7. And these lasted 13 hours. They cost me $220. So that means they cost me $17 an hour. He bought them out for the first mow. Well guess what, one completely does not work. I cannot tell you how angry I am.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    lots of hype, no delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earphones (when they work). They stopped working after 4 weeks. I cannot recommend the product. Too much hassle for $200 dollars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Ear Buds Do Not Fall out of ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good. I got them and now it's all I use to listen to music on. I never had a pair of wireless ear buds before and I will never get a different pair.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed at half the price....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not loud enough, and not developed with high resolution audio in mind as they are not detailed or accurate...more muddy than any bluetooth earbuds I've tried at this pricepoint.

    No, I would not recommend this to a friend