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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1341 Showing 26,801-26,820 of 29,925 reviews
  • Rated 5 out of 5 stars

    Christmas gift for grandson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had a pair, an older version, but lost them and asked for another pair for Christmas. So they must be good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Quirkiness detracts from sound and style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. They don't power off when you take them out of your ears. Although I use the auto-detect setting, it only works when putting in and not taking out. When initializing, it takes one longer than the other to connect. You have to ensure the beats are in the charging case perfectly, or they won't charge, even if they appear to be stored correctly—a little disappointed in all of the quirks for such an expensive pair of earphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t stay on my ears and my ears are pretty normal shaped. Pieces became loose after a cpl months and now they’re lost. 1 at a time but my first trip through the airport i lost both.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped paring after 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing mode stopped working after 38 days. Hoping bestbuy will make this right and exchange them for a working pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are pretty awesome. The only drawback is that they require two hands to put them in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Right earbud failed after two weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud failed after two weeks. Disappointed -- was hoping these would last much longer given the high price tag and name brand recognition.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get the job done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty good as expected by beats. I wish they where a little more base heavy but other then that really impressed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 1/2 weeks of owning these the left earbud stopped holding a charge. Could not return back to Best Buy. When to the Apple Store to have them repaired. For the price you would expect better quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the same product anymore

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a pair of these beats from best buy back in 2022. The quality of those beats was far better than the quality of the ones I m recently purchased.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok, not really worth the price tag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre good headphones for listening to music. Terrible for voicecalls. They connect and disconnect sometimes at random to my phone. Battrry life is good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They are ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how they fit in ear very comfy and won’t fall off but I asked them for very loud ones and was sold these and I’m sorry these are not loud when I work out I want loud music it’s to soft.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery failed within 3 months of use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for the first few months and then the right ear would only last for about 5-10 min charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They’re good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are good but the reason im not giving it a higher rating is because they are underwhelming, the case is bulky ao theyre not a take in your pocket every day kinda thing, they also dont sound any better then other earbuds but iPhone comparability is really nice to have, so if you want earbuds that work amazing with iphone but dont want them to fall out when you’re an active person, get these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby LOVES them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband LIVES them!!!! He had a kick off brand that one ear stopped playing and his charging case wouldn’t stay closed!!! He is very happy and so am I!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own these and apple AirPod pros and I HIGHLY recommend spending the extra $50 to get the noise cancellation and the lightness of the AirPods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beats earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Does not always link up to phone. Have to have the charging case close by at all times in case link up does not occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for the wife

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these headphones. They connect seamlessly to her phone and she uses it for calls at work and also to workout with. She really appreciates the gift.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit nicely, but the audio coming in was very distorted and going out was mediocre. Good battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality but for some reason people can't hear me all the time when using these after all spent on these I'm bummed out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Honest review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second pair that I’ve bought. This pair was actually a gift for my wife. I liked mine so I figured I grab her a set. I wear mine at work for 10 hours.

    I would recommend this to a friend