Customer Ratings & Reviews

Trash, easy way to describe these headphones. Brought these on black friday 2021, and the right ear stopped charging on 1/17/2020, now the crap dont work at all. Its just a 200 dollar piece of crap.

These headphones are absolute trash!!! They dont set well in charging pod and when you go to ise them the next day they arent charged! COMPLETE WASTE OF MONEY!!!! BUY SOMETHING ELSE NOT THESE!!!

The headphones were fine when I first purchased them a few months ago. I didn’t use them too often, but every time I’ve used them my right ear bud was always dead. I’ve tried everything I could think of to get it to charge again. There’s just something wrong with the metal piece that charges it. I can monitor the charging on my phone and I can literally see it disconnecting and reconnecting repeatedly when it’s set down on my table. After fidgeting the headphones for about 20 minutes and sometimes charging the right ear pod by itself, it’ll charge successfully. In my opinion, these are not worth the risk of the price you pay. I’m officially done with Beats by Dre products.

Hurt my ears no matter how I adjust them, and it's a nightmare every time I try to get them to connect to my Samsung Galaxy, even with the app. Samsung buds are way cheaper and better quality.

Literally wearing irritated and quick volume reduction

Don’t buy rarely used them and of course right after the warranty expired they Dnt work I’ve tried everything to try and get em to connect again and no go ,, great while they lasted won’t buy them again

Love that they auto shutoff! I like charging them in the case as compared to my previous headphones that required them to be connected to a cord directly. I can charge them, recharge my case and then have an extra charge ready to go if I’m out and about.

The right one loses power too fast, it does not align to the left one.

Product is decent. Kind of wish I went with the AirPods tho

Love! I really like the specs that these have, including the announcements from my phone, the pausing when one ear bud is removed from the ear, and the pairing process with find my earbuds

I didnt quite like these. The sound quality wasn't up to par for a high end earohone brand. I was able to downgrade to a MUCH cheaper brand and was much MORE satisfied then these. The left earphone completely died within 24 hours. Couldnt get it to work, just ended up returning them.

Wanted new wireless head phone for work few good points, good design for the ear, battery life okay, and the cell phone clarity good, Here the weak 1 points, Bose sound better , if Bose would ever get a better I the ear experience and batter batter life Beats will have a serious problem

I wasted over $200 on this that supposed to be great product, but in less than 2 months the right one won’t charge, and the left one barely charge

Totally stinks in the sound deparTment. Why did I switch from Bose to these? Do not be mislead by the positive reviews and Apple name. These are lacking and sound like earphones did 5 years ago. I need crisp clean sound with good base at the gym and these don’t even give me that at home so I couldn’t imagine in a noisier environment. Why these got so many good reviews is beyond me because they must have been fake! Totally not worth even $80 because my last pair of Jabras were that price and they sound 1,000x’s better. Will return these today for sure!

This is the way to go. By far the best Bluetooth headphones I have ever purchased. Bought these for my wife and they have had no issues all the way up to now, October 2021. Now with the update, they can be tracked with Find My app.

Connection is not always strong and sound is very hard to adjust

The sound is great and fit perfectly in your ear but the problem this has is that it won’t charge correctly after 2 months of purchase, you have to play with it to find a way for it to charge.

They are really good headphones but it hurts my ears after awhile

Extremely bad customer service experience from Best Buy, after purchasing the item I tried to do price adjustment as the price dropped %25 but the site and application didn't let me do it and the customer service was also didn't help me. Next time I'll choose another online seller like Amazon

I have a problem with the quality sound to much treble not enough base