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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30029 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1344 Showing 26,861-26,880 of 30,027 reviews
  • Rated 3 out of 5 stars

    I thought they would be better in sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have old headphones and I think they have better sound than new ones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inconsistent battery life between the buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these headphones for 6 months now. Every week, when I put them on, one of them won’t be working while the other is. My phone displays the one that’s working has 100% battery life, and the one that isn’t working is at 0%. This is despite the fact that both were in the Casa since my last use. I took then to Apple once before to get then looked at but the same problem keeps occurring. Usually they end up working again after I charge the dead one, but this is such a huge inconveniences and ruins my experience with the buds. I got them specifically for working out with, and there’s nothing more annoying than working it with only one working ear bud. These headphones suck.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Could be alot better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup like everyone says one bud always drops. You have to put them both back in the case and afterwards it usually pairs both. It's a pain when you're in a hurry. Also not very loud and for the price it should be louder.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds for iOS devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my wife's PB Pro earbuds. She's very happy and we have the old ones as backups should the batteries crap out after 3-4 years of use like my old blue ones did. Pairing with iOS devices is a breeze!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original beats had more sound and bass. Wish it was same company

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bouth these because the were on sale. They function smoother with Apple products. Definitely get the Beats app if have an Android Use them to attend meetings via MS Teams & Zoom, while driving, working out, coaching. Battery will drain with daily uses though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for music, no good for phone calls to much background noise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit weird in my ear. And after a while of wearing they hurt

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but hooks may hurt/fatigue ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounded amazing, but the pain from the hooks came rather quickly. If you don't mind the hooks, then they are a great pair of earbuds. Otherwise, you might be better off with Airpods, Sony WF, or Galaxy Buds Plus/Live.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Left ear bud doesn’t charge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud is awesome. The left one doesn’t charge and Best Buy only covers this product for 15 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CEO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Customer service Beats by Dr. Dre works nicely when working out at the gym or just walking around the lakes. I would repurchase this product. Give a gift to family and friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just average sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Was expecting a little better sound and bass hard to put on my ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not hold a charge. Continously dead Will return. Do not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just average with some problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these from AirPods. I loved the classic beats styling and how they seem to be a better fit for an active lifestyle and are water and sweat resistant. I thought these would have much better sound quality than my AirPods but they were not any better them. Very average sound. However after two days only one side would play music even with it having a full charge on both sides. I spent an hour trying to troubleshoot the problem and reset my beats at least ten times. I waited a couple days to drain the batteries of the charging case and both sides of the headphones and then they worked fine again. However this seems to be a common problem. Perhaps Apple/Beats should look into some quality control on their products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice they look nice but when you sweat they pause a lot

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would have loved theses because I have a pair of the bluetooth non-wireless 12 hour set. However, although these stay put on my ears, they are very uncomfortable. The piece that sits in my ear was too big so it hurt after wearing a few hours. I had to return them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds quality was to be expected from Beats and Apple. However, the fit was not comfortable even with the smallest of earcups. I ended up going back to the original Airpods, and I am happy with their quality better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for someone as gift. I hope they liked it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats by Dr. Dre Powerbeats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much prefer the Bose Sports Earbuds. These are very touchy - you can't independently listen to one without the other shutting off. Would NOT recommend nor purchase again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not feel good in the ear. Honestly keep looking.

    No, I would not recommend this to a friend