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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1344 Showing 26,861-26,880 of 29,925 reviews
  • Rated 4 out of 5 stars

    I would buy a second pair, in a different color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I have a moto G7 power and it does disconnect during the first call that interrupts music play. Consecutive, subsequent calls do not have disconnect issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of a pain in the butt to deal with. Pieces don’t sit well in case. Will stop charging and connect to Bluetooth and drain. Really difficult to get just right in case to charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Beats!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like AirPods bc they fall out of my ears. These are nice and secure and sounds is amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    one bud works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One bud always works... sometimes both work for real music listening pleasure!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blue and the hook design. Comfortable except for the case which is too big for convenience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pros

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than I thought. I didnt want air pods or anything else that would fall out of my ear. I have these hooked up to all my devices. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Would recommend to anyone! The only negative i would say is after long use in a day you can start to get fatigue from it sitting on your ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried many other wireless earbuds, these ended up fitting correctly when the others would fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great purchase the only challenge is placing them on but besides that everything is great. Also love the variety of colors that they have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good over the ear

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is fair. I had to get mine repaired after 6 months. For those who can’t wear in ear headphones, this is a good choice. The case is a bit large.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Dec 23rd 2023, in May started having problems with charging and bluetooth. June 10th 2024 won't charge and bluetooth won't work. My first pair of beats lasted years working perfectly, Apple owned beats are junk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Broke in 3mos. Not much better than cheaper brands

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many options, one would think you pay a premium price for quality. Wrong. Bought the Powerbeats on 4/28/21 and they're already broken. The left earphone doesn't charge in the base. This is a fairly common issue with Powerbeats that I wasn't aware of. Do your research like I wish I had done. I'm sure there are others who have not had this issue but enough of us have had the issue to where it's not worth the risk of throwing almost $200 at a faulty product. Based STRICTLY on sound, I'd say these are above average but by a very small margin. I currently have JLAB, Jabra, Skull Candy, Sony and the Powerbeats Pro wireless earphones. I'm looking for the loudest and clearest sound for my gym time. The $50 or $99 JLabs are actually a tad less loud with comparable clarity. Of all the earphones I have, the Sonys are the best and loudest. Granted, they are over the ear while the rest are in ear. They are a few years old but they're also less expensive than the powerbeats. And guess what? Each of my other earphones still work flawlessly. Some I've had for several years now and the other brands all still work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats by Dre

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not fit in my ears when i got it. Changed to the smallest bud and it fits good. I don’t like this because it has no noise cancellation. Needs alot of adjustments.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Amazing Until Dead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say that the time that these worked they were AMAZING! There I said it… Now the “first pair” lasted just 9 days. Yes, that’s what I said, 9 days! I returned them for a replacement and the second pair lasted 11 days. Yes it was an improvement over the first pair but nothing to write home about. That was all I could take for spending $179 for them so I took them back for a refund and will look for something else. I didn’t run into any charging problems like others have stated. Both of the headphones sounded and performed AWESOMELY when they worked. For them to just stop working out of the blue baffled me and I will not be looking at buying these again. Another Beasts headphone pair, HELL YES, but not this particular type. Hope that helps with your decision. Good luck on your next purchase and I hope if you do get these that they last way longer than mine did. GET A WARRANTY, cus if they quit after the return period, you’re out that $$$

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones for my husband and he absolutely loves them! This was a graduation gift and he appreciates the ear loop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 pair one worked fine the other was defective, Best Buy refused to replace them - their policy sucks the management sucks and also corporate sucks. This company is ridiculous and should be held accountable . Ill never shop or recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt really want to spend this much but they dont move while working out and still sounds awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great Studio Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, not compatible for my Galaxy fold phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Comfortable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife and she loves them. It was easy for her to sync them to an iPhone and operate. These are one of the few things she didn’t need my help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as gift, recipient is super happy with them. Yellow color looks better in person than the pictures. I have these in a different color and love them.

    I would recommend this to a friend