Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1346 Showing 26,901-26,920 of 29,925 reviews
  • Rated 2 out of 5 stars

    Same old connection to case problems

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, battery life great, BUT.....connection to case is iffy, if not connected it won’t charge.. you’ve read this before.. you’d think Apple,beats would have corrected by now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great until they stop working/charging

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased two pairs of these headphones because they work great until they don’t. First pair worked perfectly the the right headphone stopped charging (for absolutely no reason). These eventually broke and I bought a new pair with high hopes. Now the left headphone in this pair does not charge and I have no blue why. These headphones are great but it’s pretty sh^**y when they keep breaking from charging problems.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need replacement

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging plate on ear piece chipped off, so now my left ear bud won’t charge let alone the whole chargeable case doesn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    gave out after a month

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible. stopped working after a month. wont hold charge. i run every morning at least 2 miles so about 20 min daily minimum. these are not meant for working out. connecting never worked from day one and i have an iphone 13. one side would connect but the other wouldnt. i would have to put them back in box and take out and hope it worked. the sound was pretty low too. nothing loud enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Meh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I would recommend checking elsewhere. You can get Skull Candy for a quarter the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product for the price!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality and overall functionality are great, HOWEVER, none of that matters if the product will not charge! Please do yourself a favor and look into the charging issues currently plaguing this product. Right earphone has proven to not charge inside of the charging case, and Apple has not found a fix to this issue. 10/10 would not purchase again - complete waste of $250!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son loves these and he hasn't taken them out very much since we purchased them for him the week before Christmas to replace a much inferior product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the older ones with the cord and these are even better I love that you don’t have to turn them on and as soon as they touch your ear it’s on love love love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great pair of headphones BUT I wished it was made easier to skip a song. You literally have to push the beats logo button twice which can be hard when you’re running

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Red beats pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear piece doesn’t always connect correctly in the recharging case. Getting to the point might have to return them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep buying these for the sound and they keep sucking. They don’t ever charge and the left one never works. For this price point fix this crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    10/10 wouldn’t buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality, audio quality is horrible. I wouldn’t expect this from headphones more than $20

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds for workouts

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to use. Stays in place during intense and lots of movement in workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very pleased with this earbuds, seats really well in your ear and battery life is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used this type of headphones before I usually used the beat studio style but these have exceeded my expectations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied Poor connection after months of use Went to the store to find out options for repair Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a waste of time!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste of time. Was super psyched to have new earbuds. First trip out, within 15 minutes at the gym, the left bud reported 0% charge. After coming home, I did some troubleshooting and a google search... sure enough, it's a known issue. Oh bother! And on top of that, Apple reports Expired Warranty... I just bought them. You have to jump through hoops to get Apple to reset your warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair I bought, husband loved them so much, I had to get a pair for my son. He liked them better than the air pods and they don’t fall out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy set up Picked up at the store Easy order on line No wait to go in store to get them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a week ago. A little tight around the ear but if I put it on a certain way, it's not as tight. I guess i need to break them in first so n they aren't as tight

    I would recommend this to a friend