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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1347 Showing 26,921-26,940 of 29,925 reviews
  • Rated 5 out of 5 stars

    Powerboats Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these PowerBeats Pro for my husband for Valentine's Day gift (he opened early) and he told es them. Yes I definitely recommend . GREAT GIFT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable over ear design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these earbuds. I needed an over ear style. Great sound quality. Perfect for summer yard work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a good fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality seems good but I cannot get them to fit properly. It is like a puzzle to get them back in the charging box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have an amzing sound but , sometimes hard to put on the ear. I guess I am use to air pods how easy they are to put in .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does so well so far we love it. It has been absolutely great in the short time weve had it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good upgrade music quality is good more than good but again they need to work on the calls to much background noise

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these Beats for a friend who was disappointed to say the least. The sound quality wasn't great and he couldn't connect them to Bluetooth in the gym.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Birthday Son!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new beats! The color and quality meets our expectations! He said airpods were not man enough for him and wanted the Beats! Great purchase!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constantly one earphone works and the other wont

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could love these but I don't. Constantly having to spend minutes before a workout trying to pair and repair these because they always have one that works and the other doesnt. They are inconsistent and don't hold charge for long. Weak battery life and annoying connection to Bluetooth issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds ! They are great to work out in . Theh stay in your ear the whole time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these Beats for almost 2 years. The left ear has stopped charging totally. The right ear now holds charge for only an hour then it dies. Called support and was told that the warranty was only for a year so I will have to pay for repairs! For the amount of money I had to pay for these Beats, the lifespan should not be only 2 years! I treated these Beats like a baby, kept them clean and protected them and yet they are like this now. Waste of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Luv beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great love that you cal talk out of both ear one at a time bose dont have that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, but the curbside service is what made the overall experience outstanding. She went above and beyond to help with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought for my son he loves them hes a teenager so those kind of things make kids happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a gift. Excellent product. Value also appreciated as item picked up during a sale. Working well to date.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and charge are incredible! As someone who has vey small ears, I have a very hard time wearing them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working before 30 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the ear pieces stopped working. It will charge to 100% and then when placed in the ear it immediately drops to 1% and powers off. Best Buy won’t let us return them either. Extremely disappointed with this product and Best Buy’s customer service. These were very expensive to stop working within less than 30 days. Picked up on July 27th, stopped working August 19th.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these in Jan. this year and the right ear is gone and I really like these doing my morning walk, hopefully, they have a year warranty and I can get another pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy return policy let me down!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them for 15 days and the left Beats Pro wouldn’t charge. So I returned them on the 18th day and was told it would have to go under manufactures warranty and I’m still waiting for the Beats Pro to be repaired and returned!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rooster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats were not good; the sound was not clear; they sounded like robots when talking on them.

    No, I would not recommend this to a friend