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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30029 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1348 Showing 26,941-26,960 of 30,028 reviews
  • Rated 3 out of 5 stars

    Sound good, fit not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear hooks get in way of glasses. Returned them for that reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass! Seriously!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple instances where I have had them on the charger overnight, and have had one be dead the next morning. Apple hasn’t been very helpful in fixing them either. They want to replace them (nearly new) with who knows how old refurbished ones. And this is the second pair I own. I was told the newer models work better. Yeah, no. Not even close. One, or the other will be dead at 1%. I’ve seen one bud connected to different things around my house. While in the case! There is a problem with these, and Apple either is clueless, or just want them to connect to one source period. Yikes...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Problematic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear bud never charges even though they are seated correctly in case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can I give it 0 stars? AWFUL SOUND QUALITY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe I’m saying this but... I’ve had earbuds from a DOLLAR STORE that sound 10x better than these. If you want to listen to music on an original iPhone that’s wrapped in a few thick layers of fabric, wrapped in paper like a Christmas present, and vacuum sealed in a bag 3 times over, then by all means buy these. In all honesty, the EarPods that come with iPhones make these seem like they were designed by a def person. Dr. Dre should be ashamed that his name is on this product. I know you don’t buy Beats if you want the best sound quality. But at least make a half decent product. Even if I payed $19.99 instead of $199.99, I’d still be returning these tomorrow. My AirPods are awful in every way and I’d still take those over these any day. DO. NOT. BUY.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but I missed placed them in I just don’t like how there’s no way to find like on the AirPods were able to find them on your find my iPhone app but with these theirs no way that I know of to find them if you miss placed them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eard budd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for my ears can’t fit properly the stem is too wide

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice when transitioning from wired.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect item to transition to wireless. Love the compact charging case and without fear of losing them. I'm a Beats fan so it was easy to select these and I'm very happy. Sync with your Apple products in a snap.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless too poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not worth and audio is not consistent and WiFi getting disconnected frequently

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like to workout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ear a little bit and not easy to use as explained

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Powerbeats Pro are terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Apple AirPods for several years. I purchased Powerbeats Pro hoping for better sound and noise cancellation. They were terrible for sound. I returned after about two weeks of using and am back to using AirPods. I can’t believe apple would release such a terrible product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Stopped working after a month and a half

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Month and a half and they are going back to Apple. No sound coming from them at all. They can still control the device, but nothing will play. Tried resetting them and different devices. Looked online and apparently I am not alone. Also they are difficult to charge if you have made any adjustments to the bands as moving the band to the inside will make it difficult to get both in the case and connected. Voice quality for calls is great, but I bough this for conference calls, and if I can't rely on them to work when I have a call, then they are no good to me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is good but doesn’t fit on my ear very well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is too bulky otherwise it is very good headphone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love how they fit on your ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatiable with iphone and android (android, gotta download an app, apple you dont). The container for them is big and bulky but othwr than thar, great headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to charge often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to charge often powerbeats 3 is a better choice

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for studying but have big connection issues. They will randomly stop playing audio but on your device it will show that the video or music is still playing. The only way to get them to work again is to put them back in the case and reconnect or restart it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Look at other brands

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but issues with charging the left bud- been to the repair shop and still nothing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do your research deeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good only downside is they are big and after 2 hours they start to hurt your ear. They also sounded like regular headphones u get from a gas station so wasn’t super impressed especially for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t turn these ear bugs off.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear bugs just keep running and drain the juice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great for music, but when you make phone call everyone can hear all background noise and not you

    No, I would not recommend this to a friend