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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1350 Showing 26,981-27,000 of 29,925 reviews
  • Rated 1 out of 5 stars

    Stopped working after 2 days

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this and got new ones. The left bud stopped working and I couldn't get it to pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up all the way

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My step father loves them he has wanted them for a while but couldn't afford it so I said why not and they are great not easy to lose them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best earphone I have ever bought. It’s works very well, to work, to make calls, to Listening music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones to work out in!!! Recommend if you’re looking for headphones to work out in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a Fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they automatically turn off when I take them off and are already turned on and connected when I put them on. Very pleased with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones sound quality was average but still great headphones for the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones and very intuitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick connection and good sound. Use often for working out and making phone calls in the office as you can use either one as a bluetooth headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hurts after a few hrs of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, needs a little more bass. Price was decent, I bought these to replace a pair of beats that broke, I figured to cut the string and go wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    PURCHASE WARRANTY!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but left ear went out after one year. I barely used them .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding earbuds, only negative is it does not have Noise Cancellation. For this price it should have it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as good as other beats products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality in these is not on the same level as other beats products. Regardless of the ear tips I used it didn't compare to previous purchases. Another annoying thing about the os the control buttons on both ear pieces. A simple tap accidentally and one is off or a track is skipped. There's no way to disable them with makes it even worse. I expect more from a beats product and these were a major let down.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2nd pair noy holding charge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not holding charge well, doesnt stay charged for long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The powerbeat pros's worked for about three weeks. Now the right ear piece will not charge. Looked online and there seems to be a consistent issue with the powerbeat pro's. Apple needs to step up and omit the issue with the product. I waste to much time with Apple support on the issue, I am now 1 days short of being able to return them for a full refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Powerbeats Pros. I love how the case charges them and they’re hands free and start/stop playing music with a touch of a button. Love em.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Sound is poor quality coming from Beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume too low. Could not hear much. Phone calls were hard to hear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy connectivity Perfect battery life and rechargeable time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right headphone is not working - not happy at all . Not loud enough

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The hurt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these specifically for the Gym, The color is beautiful but they just wouldn’t stay in my ear the adjustment part would almost wrap around twice. And when I could get them in they would give me a headache and still squeeze out at some point. I went a ahead and ordered a case that had an AirPod kit and it failed so I might give the beats a try in the future.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    beatspro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only issue is that I had it shipped. Took 4 days when it was listed as next day shipping. I could have picked in 10 mins, guess that what I get for being lazy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad product, overpriced

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good until you have connectivity errors. Connecting these are good at the beginning of their life then it becomes a nightmare. I cannot connect them to my PC half the time and they disconnect randomly when they are connected to my phone so incredibly annoying. Quality is good. Not comfortable they hurt your ears no matter what size cushion you use.

    No, I would not recommend this to a friend