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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30029 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1350 Showing 26,981-27,000 of 30,028 reviews
  • Rated 4 out of 5 stars

    Works with s10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well with my s10 . Bluetooth works good but not excellent. I can make calls and receive them. The only bad thing is the material they use feels a little rough around my ear or maybe is this mask i been wearing all year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MOST UNCOMFORTABLE BEATS MADE!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed when I purchased due to the fact that the fit was so uncomfortable. If it wasnt for the previous beats I owned that broke I wouldnt have got these beats in the first place. I did my best to change the earbud tips to fit my ear and adjust the clamp but the way this was constructed was painful after less than an hour and had to return these. I never had a problem with fitting with my previous beats and those were made in 2016. I hope the next beats they reconstruct doesnt have this same issue otherwise I wont be buying beats anymore.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these primarily for working out, but found I use the majority of the time. The only drawback was the top part hurt the inner top part of my ear in the beginning. After adjusting a few time I was able to find a comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First day and second day, fully charged in its case. I used it to listen to music and it lasted on both days for close to 2 hours, third day eh the sound quality dropped and somehow the bass changed to tweeters sound! Very disappointing, Tomm will be my last test with music and I’ll check online as to HOW to adjust the bass sounds. IF this Doesn’t give me quality sounds, then I’ll quickly be returning them for a refund

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes in and out bad frequency not good for a new product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them to listen to music on my iPhone. First of all they are not that loud and one of my ear pods didn’t work anymore. I had them less than 2 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very niche product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to try these while my AirPods Pro were being replaced. I thought the ear clips would make these feel more secure, but the use of hard plastic make these really uncomfortable. They are lacking certain features that come with the AirPods Pro like transparency mode. The charging case is also extremely bulky in comparison. All of these comparison points are made in light of the fact that Apple owns Beats so the large disparity in product features and quality is quite surprising. Furthermore, the AirPods Pro are cheaper at normal MSRP. I will be return these ASAP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb but ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished which irked me a bit but ended up being ok, I’d get the warranty if possible as people have reported issues with these but I have 2 pairs and nothing so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hurt your ears after an hour

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend not good for long periods of use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have headphone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them. She told me she uses them daily to make phone calls and loves she can use one headphone at a time. She uses one while driving just in case she gets a call. They are easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out. I prefer over-the-ear headphones during the day. Sometimes I struggle with in-ear headphones as my ears aren't the right shape for them. These have worked well so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs a tweak

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear bud will be at a 100%, the other will be at 0% after being in the charger case all day. If you don’t place the ear buds in in the EXACT and PRECISE way, you’ll be stuck listening to music out of one ear. Needs an update to fix this issue. Super frustrating

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Apple Will not own the fact that these don’t work.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are trash. Good luck getting it operate correctly. They do not disconnect properly therefore not charging properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats should have designed these different they fit no better then the regular Powerbeats. Should have designed them more like the BeatsX's was really hoping they'd fit better but since they don't they'll be going back. Maybe Beats will design the next ones better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I prefer beats with noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own beats with noise cancellation and choose this for exercise but the quality of the sound was not even what I expect and I chose to return it. But I still recommend beats with noise cancellation

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Huge Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price extremely disappointing. The sound level at maximum level is a joke. Unless your listening to a song newly released the sound volume is low. I hope a fix can be found for this. Beats is known for loud and powerful sound. These do not meet that standard.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Case to big to carry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is too big and hard to carry I’m use to small handbags and I can’t carry them on my keychain like Apple Earpods.. I’m use to snapping on keychain and going. Or having my small handbag but they are too big too fit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale so great value. Great form factor but the charging case is a bit large for a pocket. Def requires a backpack or purse. These stay in the gym bag. Wireless charging of the case would be ideal

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the premium price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earpiece stopped working after a few weeks. Awkward when running with sunglasses and a large charging case made this one a no go for me. Sound quality was nothing special either.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor quality very disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money spent won't stay connected have had problems with these headphones after a couple of weeks. The ear loop loosened up after a month so it's not a tight fit around the ear.

    No, I would not recommend this to a friend