60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30029 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1354 Showing 27,061-27,080 of 30,028 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Didn't work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one ear connected, had to return. The device would be in the case closed and would still pick up calls. Barely played audio

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are very low, the Apple AirPods are lauded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfection.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best bud type headphones I have ever had. I use them with an iPhone, which is a great match. The only thing that I wished they had was noise cancellation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable for the price

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this for anything. Constant problems with left ear not grabbing a charge when placed in charging container. Constantly having to reset Bluetooth. Sent them back to Apple to fix charging problem and sent them back saying no problems noted. There is a reason the price dropped... google charging problems and a lot of unhappy customers that paid a decent amount of money for headphones that are basically a paper weight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift winner!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased as a Christmas gift for a teenage son. He absolutely enjoys them, wearing them almost all the time listening to his music. Mom says he does remove one (out of respect) at the dinner table!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the air pods pro first. Loved the concept and everything they offered but wasn’t practical for the kind of work I do. The beats pro where definitely perfect for me. They are very stable if you are active

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good design, but spotty usability

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble w/ the left ear connecting and charging correctly. This is the second pair that has had this issue.. will not buy again, until an updated version is put out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. The only reason I am not giving these a five star review is because sometimes one of the buds doesn’t connect via blue tooth properly. Also, the sound quality could be better too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product but too bulky

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were to bulky for me so I returned them and got the Sony buds which are more compact and more comfortable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats fan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earphones but they are not as comfortable as the first wireless headphones and the sound is not as loud. I do like the charging case and that they automatically turn on when you put them on.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not easy to use and uncomfortable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts my ears, doesn’t connect w my phone’s(iphone 13 pro max) or charge properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound good, but there is no bass. I expected more base from Beats. The functionally is great and I like the controls that are in them. They also pair easily with Apple products and the pairing is seem less.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Connection issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not always connect to phone .one side always has an issue one will play and one will be staticky

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless beats earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, purchased them for my wife and she loves them. Great for the gym, and other activities where you need to have the mobility and freedom to move around. Highly recommend these earphones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just OK buds, not worth the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad earbuds, but I'm not hearing the music as well as I do with Sony earbuds. Not worth the hype.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Malos

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is bad for what they cost and used much cheaper device with the same sound quality Get disconnected multiple times in the same day

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but one major flaw.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally work well. Only issue is they constantly connect w my phone when not in use and/or while charging. This drains the battery of the ear buds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Overall love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to these. Love the smart features and haven’t had any issues. I’m small and have small ears so from time to time they slide a little and I have to push them back into place

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Dre airbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats kept cutting off not sure if they were damaged even after being full charged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible, fit is awful. Not many earbuds make my ears hurt, these did. Sit right in the pressure zone, gives me a headache. Sound was low, not great for working outside.

    No, I would not recommend this to a friend