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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30029 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1364 Showing 27,261-27,280 of 30,028 reviews
  • Rated 1 out of 5 stars

    Not worth the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these Beats for almost 2 years. The left ear has stopped charging totally. The right ear now holds charge for only an hour then it dies. Called support and was told that the warranty was only for a year so I will have to pay for repairs! For the amount of money I had to pay for these Beats, the lifespan should not be only 2 years! I treated these Beats like a baby, kept them clean and protected them and yet they are like this now. Waste of money!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headphones. Love that they come with like 5 sets of different size ear buds. My only complaint is that after a while of use it does bother the ear a bit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used this type of headphones before I usually used the beat studio style but these have exceeded my expectations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound until there isn't

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear piece stopped working after 5 months. Kept them in the holder when not in use, the broken earpiece doesn't play sound from my phone and makes a whining sound when I put my hand near.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music could use more bass. Not good for calls. Many complaints of static from callers and not coming in clear. Took some time getting use to however I returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are my favorite pair of headphones for the iPhone and iPad. Very easy to pair and use. Having the volume controls on both of them is very practical.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they are a good product. The biggest complaint that i have is the color fades way too fast, i just bought mine a month ago and the color is already fading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome the only complaint I have is you should be able to switch from noise cancellation to no noise Isolation for this price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great to moisture that case is nice sit tight the only complaint they can hurt your ears just a little bit after wearing them for two or three hours

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doooooooonnnnnnnnnnnt buyyyyyyyyyyyyyyyyyyyyyyyyyyy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable ears

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a relative and he is so happy with this because he can communicate better with his family in the Philippines hands free;)

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Stopped working after 2 days

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this and got new ones. The left bud stopped working and I couldn't get it to pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome just what I needed for work. I like that I can talk to the ear phones to text or answer calls without ever picking my phone up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones! Have no issues with them coming out during workouts! Only complaint I have is I wish they had a little better bass!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than airpods for sure .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can move around and they stay in my ears . Makes working out a whole lot easier .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    gave out after a month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible. stopped working after a month. wont hold charge. i run every morning at least 2 miles so about 20 min daily minimum. these are not meant for working out. connecting never worked from day one and i have an iphone 13. one side would connect but the other wouldnt. i would have to put them back in box and take out and hope it worked. the sound was pretty low too. nothing loud enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great things come in small packages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Compact. Easy to use. 100% compatible with Android and Apple. When I put these on at work, I hear no one, just the way I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. I have been a beats person for many years and these are just as great as any of the other ones I have bought.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a waste of time!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste of time. Was super psyched to have new earbuds. First trip out, within 15 minutes at the gym, the left bud reported 0% charge. After coming home, I did some troubleshooting and a google search... sure enough, it's a known issue. Oh bother! And on top of that, Apple reports Expired Warranty... I just bought them. You have to jump through hoops to get Apple to reset your warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I purchase for my son. He is totally happy with it. Also, I received great customer service from Best Buy. Awesome!

    I would recommend this to a friend