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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1368 Showing 27,341-27,360 of 29,925 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones, use them everyday for the gym!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going back and fourth between these and the air pods and decided to get these and im so happy i did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, great fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Worth the money. I love how easy the phone pairs to them and the ambidextrous controls on each piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound that is typical for Beats Audio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my wife. She was considering the new style AirPods, but she likes these way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are winner for sure. Best buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, awesome sound and good fit. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality very flexible for every day life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound quality then the airpods, can hear better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have come in so handy when I'm cleaning the house and have my hands tied up, worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! Absolutely love the feature that they pause when they don't detect your ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max volume is horrendous. I blast the volume to max and I can hear every single word someone says right next to me as clear as day. I cannot believe Apple sells a product this bad. No bass and no volume. I tried everything. I changed the EQ settings and contacted Apple. They want me to send my brand new Powerbeats back to them for service. What garbage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and most importantly stay in your ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good if sweat doesn’t destroy them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these regularly for running. After three months one stopped charging. I sent them back to Apple and they repaired it. Then a month after the manufacture warranty expired the opposite side stopped charging. I believe there is a design flaw on the moisture resistance. For a product that is advertised to be used while exercising, it sure is poor. Otherwise, the sound is good with good bass response.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    great but dont work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really not great they are the best for running and working with siri and the battery life can take u through a day , however the charging and paring for these are a nightmare they dont work i got the apple care and i am in the "apple infinite loop" of no one wanting to help me have a trip to florida i want to go running and i dont have my beats cause they wont pair PS bohght them in june its only nov

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They didn't stay connected to my phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case had to be next to the phone or it would disconnect from my phone, couldn't leave the case at home

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up bringing these back to the store after two weeks of use. I found the sound quality subpar at best. The inserts made my ear canal really sensitive and every time I would use them I would end up with a headache. I also experience the sound going out of one of the earbuds as did other people. I was extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bud purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall service was excellent, didn't have to wait once order was submitted online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok but!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but you can get better Not comfortable for long periods of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beTs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them ther the best thing I bought in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound....didn't fit my ear comfortably so I returned them for galaxy bud live

    I would recommend this to a friend