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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30029 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1369 Showing 27,361-27,380 of 30,028 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just ok nothing special about them , people don’t come out clear on them and the volume is low .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works basically well but missing something

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handoff with Apple watch and Iphone does not work when using these. Very annoying as Apple owns them. According to Apple they know and are working on it.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    poor quality very disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money spent disconnect so much until it is very aggravating

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Its wack 200 dollars for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bever connect when you want it too or it keep disconnecting.hurts my ears too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 1/2 weeks of owning these the left earbud stopped holding a charge. Could not return back to Best Buy. When to the Apple Store to have them repaired. For the price you would expect better quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned after a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was not what we had expected. Unfortunately we returned and bought another product, same brand. Hopefully he will like the replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Water proof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Bluetooth ear pieces very satisfied and love that they are water proof

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found it 60us cheaper elsewhere without BestBuy addons of course but i don't use those apple services anyways so oh well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Batteries won’t hold charge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year batteries on one ear bud have greatly decreased. They are 21 one days out of warranty and Best Buy wont do anything about it. I get that they have a one year warranty, but you would think there might be a grace period. Pretty poor that you spend $250 on a product and only get one year out of it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left one does not maintain connection Usually one one works. Have to put is case and reset consistently

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the product in design and features . i noticed though after some hours you have pain on ears compare to apple earpod.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice Sound, Small Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is amazing. the noise canceling feature works as well as, if not better than, both airpods & bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate my shipping dates kept getting changed, but end up getting them on the original shipping date. Love them. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amd quality of headphones was the best bought they always disconnected from phone very annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We do beats in the household

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased myself the red pair them decided to buy my son pair instead of the air pods and he loves them as much as I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased beats headphones for the last 8 years. I do love these headphones but, they do hurt the inside of your ears after a while..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great except they connect sometime while in the case and therefore it drains the battery. Otherwise very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped playing music when I received a text and I had to restart them from my phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Uncomfortable Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear, but they don't fit comfortable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats for Birthday

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Beats were a combination birthday and Christmas gift for my younger son. He loves them and uses them all the time.

    I would recommend this to a friend