Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1370 Showing 27,381-27,400 of 29,925 reviews
  • Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these earphones. Great for music and for work calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect design on headphones to not fall out of ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Beats!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound; could up the bass some. Otherwise worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kiaundra headphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality and battery life and loudness

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not as loud as I thought they would be but they work well enough

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud already doesnt work less than 60 days after purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this powerbeat wireless earphones. I got them cheaper because of the color which I don't mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product bad workmanship

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My set haven’t had any issues but I can’t say the same thing about my girlfriends or my daughters set

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas done right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved these so much , he bought me a pair . I find myself using them more then ever expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PBP

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth Earbuds.. Best for sports activity and moving occupations.. No other ear buds compare ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these and love the automatic pause when you take out of your ear. I love the charging case as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    It's a crap shoot.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to get them to charge. I can't believe how glitchy the charging case is, I never know if they're going to be charged when I need them. More often than not, after I put them in the charging case, they don't charge, rather drain and when I go to use them again, one of them is dead. I've had both buds and case replaced and the same problem. I do not recommend. Yes, they sound good, but not knowing if I'll be able to use them is maddening.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. easy to wear it. I am recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Beats!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have it has a lot of great features that I enjoy often. I would purchase this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEATS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been waiting for this item for a long time. Best buy kept me updated when they came in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as a gift! They said they love them and recommend them to others!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many issues for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great for about 2 weeks, then , connection issues, and random audio issues. I had to reset the Bluetooth connection several times as well as the charging cradle. For the price and Apple putting their name in it, way too many issues to recommend. But if you need more evidence, there's several reddit feeds related to this entire debacle of a situation.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not to good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these beats pro and the sound wasn’t what I expected to much treble and not much base so I went back to my AirPods pro

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelenteeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Pro

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well but please get the warranty it’s costing me 116$ to get a replacement ..Yikes

    I would recommend this to a friend