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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30029 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1377 Showing 27,521-27,540 of 30,028 reviews
  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed by these headphones. Have the Beats Studio over the ear but can’t use it for the gym due to heavy sweating. Was hoping the sound quality would be at least some what close but thought I got a defective product. Returned and got a new one and discovered to my disappointment that it wasn’t defective they all sound like a $20 headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em!!! They are great also a major plus they are water and sweat proof... I would definitely recommend them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Beats!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Beats!!! Great for working out or when I'm deep cleaning1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones out there. Absolutely perfection. A little low on the base but everything else makes up for it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as my return period ended so did the right ear stop working!! Shuts itself off all the time now..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DISAPPOINTED WITH FUNCTIONALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FUNCTIONALITY: For a product with this price point, I expected much more from its functionality. The battery life measurement is not user friendly. The charging pot sometimes has glitches and one ear bud may work and the other does not. I would expect that the earbuds themselves have some sort of physical and easily apparent gauge as to how much battery life remains or has been used. It’s hard for you to gauge this. For example I run 60 minuites of cardio every morning with them and do about 30 minuites of weight trading after. The battery only lasts about 2 days before I have to fully recharge, that’s less than 6hours of use fully charged and I can’t even tell how low or when I need to recharge them. The charging pot is not helpful and like I said has glitches even when charged, sometimes just one earbud will work. The beats by Dre wireless were much better than this and have no such glitches. SOUND: The sound is also not a huge upgrade from the wireless, the version before these ones. There are very comparable in sound quality. I would recommend you get those instead of these, these are more troublesome from a functionality standpoint.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Yo beats you are not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not long enough battery life sound quality ok not great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for mom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom was not a fan of Apple air pods and she got these to replace them and absolutely loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with true wireless usage. Charging case helps ensure they are protected and easy to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones. Great ease connecting to my phone. Makes my workout so much better not dealing with wires

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    problems connecting but best buy did a great job fixing the problem

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok when working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earpiece stopped working after 9 months. Will be trying to use apple care to fix. Works great when it actually works.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't like it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like how work on android, Idk about an apple device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't charge - no Apple support.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 Stars if that was an option. won't charge after several months, and Apple wont fix. They claim water damage - only liquid they would be exposed to would be sweat. these are not for active users.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs with my messages no complaints! The Carl announcement section when I receive a text message is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INVESTMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work with my hands alot, these seamlessly allow me to listen to music and take phone calls hands free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech gadgets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves them. All he says now is that I should have some of this high tech gadgets for myself too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre - Powerbeats Pro Totally Wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats by Dr. Dre - Powerbeats Pro Totally Wireless Earbuds - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workout gear doesn’t move at all. Great for start out pair of headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats pro wireless Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect and looks great. I bought this for my son and he love it

    I would recommend this to a friend