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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1393 Showing 27,841-27,860 of 29,925 reviews
  • Rated 5 out of 5 stars

    Good product, would buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife. She loved them much more than the apple pods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs more bass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like there to be a little more bass. These are good but not the best

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy! worst powerbeats ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Powerbeats over many years, and recently purchased these as an x-mas present, the left one does not charge after less than a month of use! and now I cannot exchange them. I have read online this situation with these. Incredible, now they are a peice of junk sitting on my desk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item my son loves it always using it. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pairs Automatically

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Easy to use and pairs effortlessly with iPhone/iPad, etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charging SUCKS!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with the charging of the earphones!! My husband and I both have this model (in different colors) and we both share the same dilemma. Which is either only one is charged, or only one holds the charge. After under 6 months of ownership, the problems began to occur. The only way to possibly correct the problem is by mailing in your earphones and letting them "service" them and then mail them back to you. If you live an active lifestyle waiting almost two weeks to resume your workouts is not a sacrifice you want to make. So overall I would never pay this type of money for fitness earphones and have a problem this quickly with no way of correcting it. I would never purchase nor suggest this model for anyone!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Live

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great but I returned them he didn’t like them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as great as it advertised. Too overrated.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets uncomfortable after a while. The sound is not too loud. The battery did not last as it advertised.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Audio is not that loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting audio would be louder.............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Something

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would certainly purchase again. Keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and they are sitll going strong

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad software, bad range, tons of issues and bugs.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst headphones I have owned. This will not be able to pair without the bulky case, I am constantly dealing with these grabbing the audio from any-other bluetooth device even when they're in the case sometimes, the will sometime play in the case. Constantly stealing bt from my truck if they're in range which is majorly annoying. The fact that you cannot stop these from constantly pinging for auto connect makes them worse than useless. You can never leave without the case which is awful... it is bulky and will not fit in a pocket comfortably, its like carrying around a chicken egg.. but bigger These have short battery life, the case maybe will charge one and a half times. really poor battery in the earbud itself too. If you just want to wear one so you can hear out of your other ear, forget it. These have major connectivity issues, if i have one on and get too far from the the unworn one i get dropped signal even if the phone is in my pocket and even though these both have bt receivers that should function independently they function very poorly separate. This is ridiculous, if they're paired it should not matter how far you get from one of them as the one you're wearing is next to the phone. This can sometimes be fixed if you only take one out of the case and do not pair both, leave one in the case (but this is a ridiculous solution and further speaks to poor coding and bad software) it also again means you have to lug the bs case everywhere. These have horrible range even together, i have my phone on my trucks tailgait and cannot even work on the engine without dropping signal. These are the most expensive pieces of trash I have ever bought, I am super unhappy with these and with Best Buy for selling them and having such a short return window. Absolutely worthless, super annoying and riddled with functionality issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that I dont have to were both units, I can leave one ear aware of my surroundings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love them this my second pair so far and they are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son in law approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , I purchased as a gift for my son in law. He LOVES THEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good price and they were ready for pick up very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great except for the paint. Color fades away in the part close to the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my boyfriends and he loves them! No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yellow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item use daily listening to my tablet. Would be great item for present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son which he is loving, can’t wait to buy myself one

    I would recommend this to a friend