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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1417 Showing 28,321-28,340 of 29,925 reviews
  • Rated 2 out of 5 stars

    Be prepare to buy insurance for 3 years

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last 2 years before you start having problems. Really!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced for the Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last a year...had constant connection issues and after multiple factory resets, firmware updates, etc., it just wasn't worth using it. Bought a cheaper Galaxy Buds, and although Galaxy Buds sound sound as good as Powerbeats Pro, at least I have no connection issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to love powerbeats and had used the previous versions for several years. The sound in the previous pairs I owned was one of the best and, at times, was much better than the original apple AirPods. This item had several issues: 1. the cable that goes above the ear is much larger than my previous ones and is not adjustable; 2. the sound is too low no matter how I tried to adjust it in the settings; 3. this headset is not compatible with all the devices I was using my previous set with. I am very upset over this purchase also because it was a Christmas gift to myself, but now I will have to shop around for another pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for sweaty workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for indoor cycling and sweating!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but earlids are horrible they quite hard on the ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my hubby he loves them says they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the AirPods! I would recommend all the way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, the sound is about the same as the regular Beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eclectic color! They work really well for our runner!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse Earphones ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very frustrating to use. When they work, they are great, but most of the time you have to fiddle with them for 5 minutes to use them. They both connect, but music only comes out one side. You place back in cradle and then try again only to find that now the other side works and the side that was working doesn't. It's back and forth, in and out of the cradle until finally both will work at same time. Very frustrating and waste of money and hardly use them because of this. iPhone 12 so should work fine. These things are crap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not great after couple of uses I stoped and went back to my EarPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging system is garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right side quit making charging connection after about 2 weeks. Returned/swapped first pair for same problem, obvious major design flaw. Returning these for something different tomorrow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You have to try them before buying..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the quality of the microphones is most of the time bed, meny peoples says to me that they can't hear me well. Quality of speakers is ok In general the head set is very big. Over all it functionak good and stays on your ears wile running and such.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but not the deep bass I been led to believe.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear Buds Don't Stay in my Ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats don't stay in my ears regardless of which tip I use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great to listen the music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorites my only complaint is the case is too big to bring it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to workout in and great volume .would definitely recomend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They would be perfect if they had noise cancelling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit great on ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great when I walk around the house doing things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good- Not Great for Price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay in your ear which is great. The charging and syncing is the issue. Either doesn’t charge, or connect, or still plays in the case. Had 3 exchanges and all eventually had one of those issues.

    I would recommend this to a friend