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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1420 Showing 28,381-28,400 of 29,925 reviews
  • Rated 5 out of 5 stars

    Nice, easy to use, no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. No issues so far. Pick up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my husband, he loves them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't expecting to love these as much as I do, they're great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great individually or as a pair for music or movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for working out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for working out, I wish sound was louder

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. The left earbuds just stopped working. The right side works fine but this seems to be a trend. I bought a pair and my daughter bought a pair as well. Her left earbud stopped working also.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice color combination

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well made branded product that is good but not great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all,I returned a bad pair and got stuck with these being this was the only color they had in stock.These are loosing connectivity do not sound nothing like the first pair I had till they stopped working,then the color is horrible.I was going to return these the clerk told me I had 90 days to return them,well low and behold I try to look them up today to return and it said that on the 31rst this was the last day to be able to return them.I would love to simply receive a refund.Thanks in advance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shoddy Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear bud quit working after 9 months. I would not buy these again. For what you pay for these, a 9 month life is totally not acceptable. Too bad as they were great when they worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few used the right one would not charge anymore. Since I was past two weeks had to work thru Apple Care. Had complete replacement sent and again same problem after a few uses. So now having to work with Apple Care again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are incredible. I highly recommend .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these replacing my old Earbuds. No matter what source I use my volume doesn't compare to my cordered pair. It has little to no bass. The first time I've been disappointed with this brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great headphones awful customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are wonderful but the customer service leaves much to be desired. I purchased these as a gift for an out of town person. One of the headphones will not charge and they have not been able to simply exchange them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left earphone did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earphone did not work. Very disappointed as this was a birthday gift for my Grandson. So I gave a defective GIFT .... he had a birthday gift he could not enjoy........and now we wait on a replacement order.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left one stopped working after a couple of months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty bad, the left one stopped working after a couple of months and support from apple directed me back to bestbuy which is not taking in ANY devices because of COVID19 so I'm stuck with a useless product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product with price. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! In love with color!! N quality amaizing!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality; however, thought they would have the 'noise cancellation' feature. They do not. Others that I'm speaking with can still hear background noise - at times it's quite loud. Was hoping for the price they would be a better choice....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking headphones but not to loud. For the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't purchase unless you buy warranty.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds will charge either left or right ear only. No consistency in keeping charge. Worst purchase for earbuds ever. Make such to purchase warranty because they will go out.

    No, I would not recommend this to a friend