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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1421 Showing 28,401-28,420 of 29,925 reviews
  • Rated 4 out of 5 stars

    Great wireless earphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to pair and great for beginners.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not thrilled.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    constantly have to connect via bluetooth from the case. the other day i went to put them on. the ear piece wasnt changed, but the charging case was? I'm returning these and going back to my beats with the cord, I guess. :/

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good just take some getting use to on the ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, headphones do not hold charge. This time worse then previous pair as this pair was purchased 3 months ago and already do not work. If you are an extreme athlete, you are out of luck. Will never buy Apple/Dre product again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes is hard to connecting with the Bluetooth

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best form beats it’s hurts behind your ear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, half the time one side or the other does not charge correctly and you have to be aware all the time about how you place in the charger. Even if you clean the contacts and place perfectly always have only sound out of one ear. Do no buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good workout earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is good and very good during workout

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods are a better option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headphones for working out. They weren't very comfortable in my ears for long periods of time. They sounded okay but honestly I stuck with my galaxy buds and will still be looking around for something else. If you have airpods they are better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Second Pair! Went out after 3 months!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair that I purchased. They sound good but they go out after a while. I burnt these in January. It’s now March and they have already out. Do not buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The quality is not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is not worth the money; they feel harsh in my ears but

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome headphones. Love the charging box!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only APPLE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an ANDROID user this move on! I have both APPLE and Android but purchase these for that phone... ONLY LISTERNING is is happening! "APPLE" user awesome features for you! Would not recommend for Android user! My Androids: Note 9 and Note 20 Ultra 5g

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ouch.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but it is rough and rugged, and not gentle on the ears. They Hurt after a while of wearing them..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is what it is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok and work as advertised. Charging is finicky and unreliable. Plastic ear plugs make your ear holes hurt after about an hour and a half to two hours. I recommend getting these when they’re on sale as they’re definitely not worth the MSRP price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but my left earbud is not working and has alot of static sound interfering with my calls. Unfortunately I opened my purchase after 14 days so i cant return my product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No ear buds in the box. Only the charging cord.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box on Christmas and, there were no ear buds. I will be in the store tomorrow. Had a curbside pick up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CAUSED AN EAR INFECTION!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend, great sound and battery but caused a chemical burn that led to an ear infection. Tried to explain the situation to return Dept manager at Best Buy where they were bought but they would not work with me because past the return period. SO VERY DISAPPOINTED!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stoped working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had six months and they stoped working already cant get to power om

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Employee was rude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know where else to write about this. The employee who sold it to us spoke in a derogatory manner to my mom who wasn’t quite proficient in speaking English.

    No, I would not recommend this to a friend